Senior Customer Success Manager, Cloud Academy

$130-175k

OTE

OTE: 70% base /30% variable

Senior level
New York

More information about location

Office located in Mid-town, NY

Cloud Academy

Tech e-learning platform

Open for applications

Cloud Academy

Tech e-learning platform

201-500 employees

B2BEducationInternal toolsTrainingLearningSaaS

Open for applications

$130-175k

OTE

OTE: 70% base /30% variable

Senior level
New York

More information about location

Office located in Mid-town, NY

201-500 employees

B2BEducationInternal toolsTrainingLearningSaaS

Company mission

To be the main guide for companies worldwide to understand, implement and embrace cloud technologies for their businesses.

Company mission

To be the main guide for companies worldwide to understand, implement and embrace cloud technologies for their businesses.

Few candidates hear
back within 2 weeks

13% employee growth in 12 months

Our take

It’s important to highlight the chase that human operators face, when being challenged by innovative technologies like AI and machine learning. Cloud Academy wants to confront the stance that everything will one day be machine operated, it claims human initiative and intuition is still and will be important in all aspects of computer software development. The company sets out to tackle this issue and create structured learning for companies in all cloud technologies - Amazon Web Services, Microsoft Azure, Google Cloud Platform to name a few.

Efficiency in companies is key and we’re all aware that cloud platforms are constantly evolving. This can lead to employees being caught out and lack the most updated training, hindering the confidence of the employee and the productivity of the company. Cloud Academy fills in the gaps and works with both the “students” in mind but also to help increase performance for the company through tech insights. Cloud Academy goes on to offer well designed programmes for each company to develop with the skills their specific team needs.

There is a boom for online training courses and so an opportunistic time for Cloud Academy. The importance of employee health and nurture is fundamental in companies nowadays so the demand for support like Cloud Academy is only rising. They’re a well established company now with a healthy roster of clients such as Regeneron and AXA, it’ll be interesting to see how they stay relevant as they face the challenges of the ever updating technology and need for human operators.

Steph headshot

Steph

Company Specialist

Benefits

  • Lots of opportunity for growth! We believe in promoting our great people
  • Bonus plan
  • Four weeks of paid vacation per year (that increases to five weeks after two years with the company!

Company values

  • Embraces and supports independence
  • Transparency
  • Positive communication
  • Professional development
  • Work-life balance

Funding (2 rounds)

May 2015

$3m

SERIES A

Nov 2014

$0.1m

SEED

Total funding: $3.1m

Leadership

Stefano Bellasio

(Co-Founder)

Formerly founded and acted as CEO of WeTalk Group Srl, with an extensive education in computer engineering. They left Cloud Academy acting as CEO in Sep 2022.

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Sales & Account Management