Sales Enablement Manager, ServiceNow
Office located in Hoekenrode 3, Amsterdam
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
Office located in Hoekenrode 3, Amsterdam
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Bachelors / master’s degree or equivalent
- 5+ years in sales enablement
- 5+ years in sales or supporting sales roles
- Ability to build trusting relationships with stakeholders
- Manage stakeholder partnerships
- Demonstrate leadership and collaborate across all levels of the organization
- Excellent communicator
- Active and empathetic listener
- Courageous, transparent, and articulate communicator
- Comprehends and articulates sales methodologies and operating models
- Read and interpret sales performance reports for strengths and gaps
- Architect/Construct outcome-based enablement programs
- Ability to facilitate enablement sessions
- Ability to remain agile in changing and fast-paced environment
- High energy with positive energy and a growth mindset (can do attitude)
What the job involves
- The Enablement Business Partner (Sales EBP) plays a critical role in developing key sales skills and competencies for our sellers and field representatives
- The Sales EBP is the trusted partner to sales managers and sellers
- They are responsible for providing tools, resources, skills, and knowledge necessary to improve overall effectiveness, efficiency and demonstrate differentiated value to our customers
- They will also be on point to drive, support, and execute numerous regional and global enablement efforts
- The role is instrumental in developing skills to speak our customer’s language, articulate their unique business processes and recognize buyers/personas
- The role also helps our sellers maintain relevancy at every single touchpoint in the end-to-end sales engagement lifecycle
- The role is responsible for collaborating across cross-functional departments to deliver cohesive enablement programs at the right time
- The Sales EBP designs and applies leading learning principles on enablement programs to accelerate comprehension and demonstration of new sales skills in the field
- The ideal candidate will have strong experience in advancing selling skillsets in the field, executing sales enablement programs, and the ability to drive cross-functional teams through outcome-based enablement strategies
- This role requires a well-rounded individual who has excellent organizational and interpersonal skills as well as a proven record of accomplishment in leading sales enablement programs
- Based in Amsterdam, the Sales Enablement Business Partner, will be instrumental in understanding our existing solutions (both current and upcoming) and helping identify and prioritize enablement and training gaps within our EMEA go-to-market organization, with the focus on the EMEA North market
- The successful candidate will be responsible for giving our EMEA North teams the tools, resources, skills, and knowledge necessary to accelerate ramp times, as well as improve overall effectiveness and efficiency to better sell and demonstrate differentiated value to our customers
- They will also be on point to drive, support, and execute numerous global enablement efforts
- The ideal candidate will have a strong sales background, with experience in enablement, sales development, and previous experience in assessing the needs of a go-to-market business to deliver meaningful enablement programs
- This role requires a well-rounded individual who has excellent organizational and interpersonal skills as well as a proven track record in enablement and training programs
- Excellent project management, solid facilitation skills and broad execution capabilities will be required
- This creative, self-starting candidate should have top-notch customer-facing skills and the ability to work well with and gain the respect of other sales personnel
- #1 Be the trusted enablement business partner to of sales leaders and sellers in the field
- Proactively engage with your Stakeholders to identify, prioritize, develop, and execute a quarterly enablement plan; create and maintain a local training calendar
- Identify gaps in knowledge and processes and work with necessary Managers and Directors to ensure rapid deployment of training and tools needed to address
- Provide sellers with relevant knowledge, skills, and tools to achieve sales objectives/priorities
- Advocate for the sellers/learners and global enablement programs
- Represent enablement in sales meetings/calls (QBRs, All-Hands, etc.)
- Drive awareness of global and regional enablement programs
- Drive feedback into global enablement programs
- Run effective enablement research and discovery
- Collaborate with the broader enablement team and subject matter experts on enablement programs, content, curriculum, deployment, and metrics
- Leverage global knowledge assets to construct, deliver or facilitate enablement solution for regional specific sales enablement needs
- Reduce the noise in the field and provide clarity to relevant enablement that drives sales priorities/strategies
- Manage and communicate enablement portfolio including, launches, updates, and success metrics
- Collaborate with cross-functional teams on enablement priorities
- Run effective enablement prioritization with stakeholders
- Build content and facilitate deliveries as appropriate
- Participate in the creation and delivery of enablement activities including Sales Kickoff and other enablement events
- Leverage assets from global programs to drive knowledge acquisition and skills development
- Be maniacal about metrics and impact
- Build content and facilitate deliveries as appropriate
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
Share this job
View 105 more jobs at ServiceNow