Communications Lead, ONE
Ethical personal finance platform
Open for applications
Ethical personal finance platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help people live healthier financial lives.
Role
Who you are
- Ownership mindset
- Scrappy with the ability to do 0 to 1 and operate at scale
- 8-10 years of experience in communications, public relations, or a related field, with a proven track record of success in a leadership role
- Strong understanding of the fintech industry and / or consumer finance landscape
- Exceptional written and verbal communication skills, with the ability to craft clear, compelling messages
- Demonstrated ability to develop and execute strategic communication plans that drive brand awareness and engagement
- Experience managing media relations and crisis communications
- Experience managing internal communications / engagement plans / strategy
- Proficiency in using communication tools and platforms, including social media management and analytics tools
- Strong leadership and team management skills, with the ability to inspire and motivate a team
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously
- Data-driven mindset with the ability to analyze metrics and adjust strategies accordingly
What the job involves
- As the Communications Lead at One, you will be responsible for crafting and executing on the company’s communications strategy to enhance our brand presence, engage key stakeholders (including employees and external audiences), and help drive customer acquisition and retention
- This role will oversee internal and external comms, media relations, coordination with partners and stakeholders on joint comms efforts, and ensure that One is maintaining consistent, compelling messaging across all channels
- This role is critical to the growth and reach of One and requires a strategic thinker with strong communication skills and a deep understanding of the industry
- Evolve One’s communications function and team
- Develop One’s near- and long-term external communications strategy, including product launches via earned media, announcements, press releases, blogs, etc
- Build, manage, and own relationships with key media outlets / reporters, influencers, and industry stakeholders
- Help oversee One’s internal communications and employee engagement strategy, including internal town halls / all hands, internal announcements, etc
- Oversee the creation of engaging content for various channels, including social media, blog posts, newsletters, and more in close coordination with other teams
- Coordinate closely with Product, Marketing, and Legal teams across One to ensure consistent, compelling messaging that resonates with our customer base and reinforces One’s brand identity
- Represent One at industry events, conferences, and speaking engagements as needed
- Stay informed about industry trends, competitive landscape, and emerging technologies
Our take
Banks have a poor image and are often perceived to not care about their customers. ONE Finance has the financial well-being of its clients at the heart of what it does. Offering equal access to high-yield savings rates and affordable credit that grows. Its signature feature is the ability to organize money in multiple sub-accounts that ONE calls “Pockets,” whether to pay specific bills or save toward goals. You can also set up shared “Pockets” with partners or friends for joint saving objectives.
ONE is part of a new wave of digital banking apps that have the potential to disrupt traditional legacy systems, driven by European firms such as Triodos in the Netherlands. ONE Finance is clear that it doesn’t use deposits for anything that exploits the Earth's resources or is involved in the arms trade, setting it apart from other recent endeavours from Monzo and Revolut who aren’t so forthcoming about where its funds are invested.
In 2022, ONE was acquired by Hazel, a FinTech company which was launched by Walmart and Ribbit Capital and which also acquired Even Responsible Finance at the same time. The companies have merged under the ONE brand, combining workforces, products and operating budgets, and will benefit from Walmart's support and marketing reach.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
68% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2021
$40m
SERIES B
Mar 2020
$17m
SERIES A
Total funding: $66m
Company benefits
- Benefits effective on day one
- Early access to a high potential, high growth fintech
- Generous stock option packages in an early-stage startup
- Remote friendly (anywhere in the US) and office friendly - you pick the schedule
- Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave
- 401(k) plan with match
Company HQ
Civic Center, New York, NY
Articles
Leadership
Brian Hamilton
(Chief Commercial Officer)Started their career at Wells Fargo Foreign Exchange before leaving after almost 8 years to join Clear2Pay in 2006. They founded Isomer Labs, PushPoint, and Azlo before starting One as CEO in February 2019.
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