Sales Development Representative, User Interviews
$70-85k
OTE
User research and product testing services
Open for applications
User research and product testing services
101-200 employees
Open for applications
$70-85k
OTE
101-200 employees
Company mission
To make user research and product tests effortless.
Role
Who you are
- 1-3 years professional experience - in B2B tech sales or another environment in which you’ve proved your commercial instincts
- Has a track record of over-achievement - whether in sales, academically, in sports or in another aspect of their life and willing to learn
- Thrives in a fast-paced, start-up environment and is comfortable with ambiguity
- Passion for learning and personal growth
- Excellent communication skills and empathy
- Strong work ethic
- Ability to work independently and as a part of a team
- Loves connecting with people and finds joy in helping them articulate their needs
- Technically savvy (experience with Salesforce, Outreach.io, Slack, Asana is highly desired)
- Excited about working remotely
- Can demonstrate ambition with the desire to succeed
- High level of self-motivation
- Think companies should be obsessed with their customers!
- Candidates must be authorized to work without any Visa Sponsorship
What the job involves
- This role reports to the VP of Sales Development. If you are willing to learn, we offer plenty of training and the ability to move-up in a fast-growing organization.
- Making outbound/business-to-business calls, evangelizing and educating potential customers of the value of User Interviews
- Leveraging emails, LinkedIn, and other outreach methods to set meetings with prospects
- Follow-up on inbound leads so that we can continue to develop marketing efforts and generate sales
- Qualifying and initiating relationships with new leads
- Complete daily and weekly reports and maintain customer records in Salesforce (CRM)
- Identify new business opportunities
- Undertaking associated administration tasks as and when required
- Exceed sales targets as set by Sales Management Team
- Collaborate with Manager to determine necessary strategic sales approaches
- Collaborate on daily basis with your colleagues and update them on any developments in your work
- Run consultative discovery calls that introduce User Interviews to our prospects, gather key information, and produce relevant insights for our Account Executives
Our take
For a company to conduct a study around user research, it can take weeks or even months. The process of collecting user feedback is often long and arduous for many companies. User Interviews is a platform that recruits consumers who are keen to give feedback on products and ideas.
The company profiles the users in its network and match them with companies, making it easy for the client to engage with the most suitable product testers out there. The cofounders of User Interviews, Basel Fakhoury and Dennis Meng, came up with the idea following a failed project. Before deciding on their next product, they were carrying out product feedback sessions and quickly saw how difficult was to recruit and manage a large pool of testers.
To date, User Interviews has amassed some high profile clients included Amazon, Microsoft, Colgate, and Spotify. The company has experienced almost 150% percent annual growth since its conception.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Dec 2022
$27.5m
SERIES B
Mar 2021
$10m
SERIES A
Total funding: $43.5m
Company benefits
- Annual performance based bonus compensation
- Equity options
- 100% premium covered medical & dental employee coverage
- Annual membership to One Medical Group & Talkspace
- 4 weeks of PTO to start + accrue an additional day each year
- Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
- Flexible, paid parental leave
- 401k with $200/month employer contribution
- $250 office setup stipend (in addition to computer provided)
- $500 annual learning & development stipend
- $50/month work from home stipend
- Awards for 360-degree recognition, work anniversaries, & birthdays
- 1-2 team retreats per year (virtual and in-person options)
Company HQ
Park Slope, NY
Articles
Leadership
Basel Fakhoury
(Co-founder & CEO)After graduating from Harvard Law School, Basel worked at EvoApp and Altman Vilandrie & Company as an Analyst before co-founding MobileSuites. He used this startup experience to co-found User Interviews in August 2015, serving as CEO since.
Dennis Meng
(Co-founder)After graduating in Computer Sciences at Yale, Dennis worked at the strategy consulting firm Altman Vilandrie & Company as an Analyst. He then Co-founded MobileSuites, a room service app and acted as CEO for 2 years.
People progressing
Having spent over 10 years at Go Overseas, which he founded in 2011, Tucker joined User Interviews as Director of Customer Success in December 2019. He was promoted to VP of Revenue in January 2021.
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