Technical Project Manager, Fiddler AI

Customer Success

$90-120k

Salary range is for NY applicants

Mid and Senior level
Remote in US
Fiddler AI

Standardizing MLOps practices

Job no longer available

Fiddler AI

Standardizing MLOps practices

21-100 employees

B2BArtificial IntelligenceBig dataMachine LearningSaaSData Analysis

Job no longer available

$90-120k

Salary range is for NY applicants

Mid and Senior level
Remote in US

21-100 employees

B2BArtificial IntelligenceBig dataMachine LearningSaaSData Analysis

Company mission

To build trust into Artificial Intelligence.

Role

Who you are

  • The ideal candidate will have production experience and strong skills in developing and overseeing work plans
  • Four or more years of project management experience
  • Strong attention to deadlines and budgetary guidelines
  • Proven success working with all levels of management
  • Strong written and verbal communication skills
  • Ability to establish processes and enforce methodologies
  • Excellent presentation skills
  • Preferably remote on the East Coast

What the job involves

  • We are looking for a dynamic Project Manager to lead our post-sales product onboarding efforts
  • The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of product adoption is being realized
  • Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
  • Lead product “onboarding” projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigationCoordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
  • Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
  • Establish and maintain relationships with relevant customer stakeholders, providing day-to-day contact on project status and changes
  • Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks
  • Manage team resources and track resources time entry
  • Assign and monitor resources to ensure project efficiency and maximize deliverables
  • Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

AI and machine learning are having a growing influence on how organizations make decisions. The problem with AI technology is that it's a black box. Companies are unable to know the inner workings of how they interpret data and arrive at their outcomes. It's not like traditional software, where a developer can check its code and figure it out.

Fiddler AI believes there's a need for a new type of explainable AI platform. It provides insights to customers so they see and understand how a particular system is making predictions. Plus, how those models can then be changed if bias is suspected. This increases trust and transparency in the technology.

Building trust in a market that is forecasted to grow over 30% per annum and reach a valuation of nearly $300 billion by 2026 is a smart move. It's no surprise that Fiddler AI already works with several of the largest banking institutions in the U.S., as well as online brands like Etsy.

Although, the complexities in AI will never go away. Maintaining high performance will always be challenging. Fiddler AI announced an investment from Alteryx in April 2023, vital financing for the need to fend off competitors such as Reflektion, Conviva, Rais, and Convr.

Insights

Top investors

Few candidates hear
back within 2 weeks

-4% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jun 2021

$32m

SERIES B

Sep 2019

$10.2m

SERIES A

Total funding: $48.2m

Company benefits

  • Health first - 100% of employee premiums for medical, dental, and vision are covered with HMO and PPO options. We also offer FSA for extra savings needed for dependent care and health expenses
  • Recover and recharge - Relax, spend time with friends and family, or devote time to your hobbies with 15 days of accrued PTO, recover with 10 sick days, and rejuvenate with 6 recharge days on top of our 12 company holidays!
  • Hybrid collaboration - Fiddler is a hybrid, digital first work environment. We offer a one-time $500 stipend for new employees to set up a home work environment. We welcome remote employees to visit our HQ and encourage quarterly visits for in-person collaboration
  • Diversity and inclusion - We host diversity, equity, and inclusion (DEI) speakers to talk to us about what it means to be inclusive, how to give and receive feedback, and how to create a culture that listens. We also host diverse speakers for the Women of Fiddler
  • Parental leave - Spend quality time with your new child away from work. We offer 100% paid leave for 12 weeks for non-birthing parents and 18 weeks for birthing parents
  • Team building - We host trivia mornings, game nights, happy hours, summer picnics, and holiday parties virtually and in-person. Team leads are encouraged to organize monthly and/or quarterly team outings

Company values

  • You are the company - Be an owner. Whenever you run into a problem, try to fix things first. Give constructive and actionable feedback
  • Customers come first - We are here because of our customers and we are their trusted partners
  • Build anti-fragility - Take risks, be adaptable, and rise to the challenge when faced with uncertainty
  • Be responsible - We want to use our valuable time on this planet to help make the world a better place
  • Simplify, simplify - Make things simple for everyone around you, whether that is our products, processes, or working styles

Company HQ

Ventura, Palo Alto, CA

Founders

Former member at Specialized types and Engineering Manager at Facebook. Previously Head of Engineering at Pinterest. MSc in Computer Science at the University of Minnesota.

Former Senior Director of Product Management at Samsung Mobile. Founder and former CEO at Parable. Former Head of Product at Paypal. MBA from Berkley School of Business.

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