Senior Technical Writer, Deel
Global payroll for employees and contractors
Job no longer available
Global payroll for employees and contractors
1001+ employees
Job no longer available
1001+ employees
Company mission
To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.
Role
Who you are
- Bachelor’s degree in computer science or other technical field or a Bachelor's degree in english, communications, or business with relevant experience in a technical field
- 2+ years experience as a technical writer
- Excellent written and verbal english communication skills
- The ability to translate complex technical concepts into simple language for diverse audiences
- Experience drafting technical documentation for technical reference content, guide content, code examples, and API client libraries
- Experience with Confluence/Jira, Zen Desk, Figma and/or other diagramming, wire-framing and collaborative tools
- Rigorous attention to detail
- A portfolio of work including API guides or developer documentation
Desirable
- Written technical content for SaaS or Fintech companies
- Demonstrated experience building documentation for API and product integrations
- Worked at a hyper-growth start-up
- Worked with remote or distributed teams
- Created content for cross-cultural audiences whose first language may not be English
What the job involves
- Deel is looking for a Senior Technical Writer to join the Knowledge Team to build out our documentation and developer guides for API and Strategic Integrations
- The Knowledge Team manages and scales information and expertise about Deel products and services across the organization for internal and external audiences
- You’ll have the opportunity to work with other writers and subject matter experts from our API and Strategic Integrations team to craft content that supports this critical business pillar at Deel
- Work with subject matter experts to craft meaningful and accessible technical content for internal and external end-users
- Build and maintain and comprehensive product knowledge base to scale knowledge across the organization
- Design and build our Developer Hub and populate it with helpful guides to support API integrations
- Collaborate with your team to audit and maintain existing content to improve clarity and ensure accuracy
- Support the product and enablement functions to ensure the timely delivery of release notes, updates, and other product related technical information
- Work with the product team on in-app content to support users with information where and when they need it
- Share your expertise and insight on content strategies and best practices to support functional teams in drafting their own content
- Implement and iterate on technical style guidelines to ensure consistency of content
- Become an expert in all things Deel - from our products and services to policies and localized knowledge - to craft clear and concise content and scale this knowledge with our global audience
- Design and implement templates to shorten the distance from ideation to execution
- Make thoughtful and intentional choices about style, format, and language in order to improve clarity and understanding
- Use data to help make content decisions, identify gaps, and measure your impact
Otta's take
Theo Margolius
COO of Otta
Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localised compliance and payments in one system of record, and automates everything.
Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and Deel boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.
With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalise on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.
Insights
Some candidates hear
back within 2 weeks
277% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$50m
LATE VC
Oct 2021
$425m
SERIES D
Total funding: $678.9m
Company benefits
- Flexible Paid Time Off
- Parental leave
- The option to be paid in digital currency or the currency of your choice
- $100 per person per month Health and Wellness budget
- $30 per person per month Learning and Development budget
- FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program
Company values
- Genuine Care: Care is our cornerstone and our competitive advantage. We deeply care for out customers and teammates. We demonstrate it in our every action and communication.
- Default Optimism: We are happy people. We focus on the good and consider ourselves critical optimists. Of course, bad days happen, but we always see our glass as half full.
- Deel Speed: Proactivity beats reactivity. We believe debating if an approach is optimal or suboptimal. We are detail-oriented and act, build, and iterate fast.
- Unequivocal Transparency: We are direct and transparent. The only way to resolve conflicts, avoid politics, and ensure alignment is through respectful, open communication.
- Dig Deeper: When tackling problems, we dig to the root cause to understand why they exist. A quick fix today can become a breaking point tomorrow.
- Analyse then Automate: We are a data-driven company. We track and automate to ensure we know where we are headed and ensure there is a clear road ahead.
- Compete to Win: We hustle and innovate with our teammates and partners to ensure competitiveness. We want to win every Deel, everywhere.
- Organize and Share: We are organized and efficient. We structure and share information across the organization. Knowledge and its transferability are key to scale.
- Thoughtful Frugality: We treat the company's resources like our own. We put the company's best interest first when making decisions.
Company HQ
Mid-Market, San Francisco, CA
Founders
Alex Bouaziz
(CEO)Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.
Shuo Wang
(CRO)Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.
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