Chief of Staff to the CEO, Pumpkin

$140-160k

SQL
Tableau
Senior and Expert level
New York

2-3 days a week in office

Pumpkin

Pet insurance provider

Job no longer available

Pumpkin

Pet insurance provider

101-200 employees

B2CInsurancePets

Job no longer available

$140-160k

SQL
Tableau
Senior and Expert level
New York

2-3 days a week in office

101-200 employees

B2CInsurancePets

Company mission

Pumpkin is a pet care company on a mission to keep all pets healthy.

Role

Who you are

  • 3+ years of Strategy and Management Consulting experience at top firm (BCG, Bain, McKinsey, etc.)
  • 6+ years of professional experience in strategic planning, business design/development or similar function, ideally with a fast growing startup
  • Bachelor’s degree required, MBA preferred
  • Experience using data to analyze performance and drive strategic decision making
  • Strong problem-solving, analytical, and strategic thinking abilities, capable of making well-informed and timely decisions
  • Excellent written, verbal, and interpersonal skills with the ability to to build buy-in, facilitate compromise and develop strong relationships
  • Advanced organizational and project management skills, capable of managing multiple projects simultaneously and with precision
  • Thrive in a fast-paced, high-pressure environment, with the ability to handle sensitive and confidential information with discretion
  • Ability to travel up to 25% of the time, attending meetings, conferences and events, visiting company locations, clients and partners

Desirable

  • Experience with technology/tools for data processing, analysis, and visualization (SQL, Tableau, etc.)
  • Familiarity with software development processes
  • Experience working for a fast growing company

What the job involves

  • Pumpkin is looking for a highly resourceful and strategic Chief of Staff to streamline activities, facilitate cross-departmental coordination, and effectively communicate the CEO's vision.
  • Your strategic direction will be pivotal in supporting key areas of Pumpkin and success of critical initiatives like veterinary channel performance, GTM strategies for new Wellness products/services and enhancing our PHI offering to improve our product market fit.
  • Your emotional intelligence, self-motivation, and analytical skills will be crucial in enhancing the CEO's effectiveness and executing strategic initiatives across our rapidly growing company
  • Strategic Management: Assist the CEO in developing, communicating, executing, and sustaining strategic initiatives. Translate the broader strategy into clear annual goals and objectives for performance and growth
  • Leadership Support: Act as a surrogate for the CEO in various executive roles. Prepare and brief the CEO for strategic meetings, presentations, board meetings, quarterly executive offsite, and major initiatives. Participate in executive meetings and deliver progress updates to stakeholders
  • Project Management: Oversee large, often cross-functional organization-wide projects or initiatives. Manage crucial deadlines, organize necessary resources, and ensure accountability, leading to the successful completion of the project
  • Decision Support: Research, benchmark, analyze data, and make recommendations. Create systems and processes to streamline operations
  • Meeting and Event Coordination: Manage the CEO’s schedule, ensuring it aligns with top priorities. Plan and coordinate executive meetings: offsite, board meetings and company-wide meetings, including agendas and logistics
  • Performance Monitoring: Monitor organization's performance and emerging issues. Ensure appropriate follow-up or adjustment of strategies or plans

Our take

While pet ownership & adoption rates are at an all-time high, 1 in 4 families are unable to provide the veterinary care they want for their pet due to financial barriers. In response Pumpkin created a more accessible type of pet insurance.

In particular, Pumpkin innovated with ‘Preventative Essentials’. It’s not insurance, but an optional benefit pet parents can easily add to their insurance plan to get refunds for crucial preventive care all pets need to stay healthy, from annual wellness visits to routine vaccines. Its product has proven popular, and Pumpkin insures over 60,000 pets in the USA and Canada.

Pumpkin was acquired by JAB's pet insurance platform in 2023. This move will boost the company's marketing reach and accelerate its research and development efforts. While it faces steep competition in the market, with the likes of AKC, Chewy and Figo offering similar insurance products, its up-to-date tech stack and the deep pockets of its parent company will ensure it maintains its strong position.

Kirsty headshot

Kirsty

Company Specialist

Insights

Some candidates hear
back within 2 weeks

45% employee growth in 12 months

Company

Company benefits

  • Best-in-class health insurance
  • A generous vacation policy
  • Of course, pet-friendly offices

Company values

  • Pets Come First: Put what's best for pets at the center of everything you do
  • Trust the Pack: Help families make empowered pet care decisions
  • Jump Fences: If there’s a will, there’s always a way over them
  • Share Toys: Be generous with your gifts and amazing things will happen
  • Dig New Holes: Challenge conventions to create the future of pet health care

Company HQ

Midtown South, New York, NY

Leadership

Previously founded Ollie Pets, a natural pet food company. Before that, co-founded TheLadders, a mobile network for professionals.

Salary benchmarks

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