Technical Project Manager, Care Access
Salesforce Design
More information about location
Decentralized clinical research & trial services
Open for applications
Decentralized clinical research & trial services
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
Care Access' mission is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient.
Role
Who you are
- Our organization seeks a highly driven, organized, and analytical Technical Project Manager II, Salesforce Design (TPM II)
- The position will require strong analytical skills, ability to lead efforts with data-driven approaches, and experience developing advanced Salesforce solutions
- It will also require stakeholder management skills and experience managing external staff or vendors, such as integration partners
- The TPM II comes with a solution-driven mindset and can look at the full picture of our business process with embedded systems and process complexities
- They are also able to manage requested changes and suggestions as necessary, cognizant of quality and regulatory guidelines and restrictions
- Expertise in developing Salesforce-centric enterprise solutions and project management, particularly in the context of healthcare or clinical research
- Strong verbal and written communication skills as demonstrated through implementing developed solutions and/or writing customer- or user-facing documentation
- Cross-functional collaboration experience to accomplish goals spanning multiple teams or departments. - Ability to balance tasks with competing- priorities and bring critical thinking into discussions
- Successfully identify needs and pain points across many different departments. - Ability to work independently and collaboratively with minimal supervision, bringing a high level of self-motivation, energy, and problem-solving creativity to rapidly changing environments
- 2+ years Salesforce development experience required, with a preference for experience within the context of healthcare
- 2+ years of experience managing projects, building products, and supporting solutions. Expertise in enterprise solutions, software development, product lifecycle, and/or project management
- Preferred: Certified Salesforce Platform Developer
What the job involves
- Help our teams fulfill their goals by managing the identification, planning, design, build, rollout and support of technology and/or process solutions, particularly relating to Salesforce
- These solutions will benefit specific functional teams within the Delivery organization or outside (e.g., Marketing, IT, Recruiting, Quality, etc.)
- This role would include administration, planning, design, management, and monitoring of projects and solutions used in-house at Care with a heavy emphasis on Salesforce
- This role would gather and translate business needs into a cohesive vision with requirements, then collaborate closely with our Salesforce Architect and systems administrator to execute and implement that vision
- Our ideal candidate gains a deep understanding of the processes requiring systems and solution support. From there, the TPM II develops a plan to build systems, involves key stakeholders, coordinates the systems build effort, manages vendors and external parties, and facilitates change management and user support during implementation
- The TPM II methodically defines a development roadmap, creating requirements for each item and translating them into detailed specifications
- Learn the organization’s Salesforce architecture, the landscape of connected systems, and the end-to-end flow of relevant business processes
- Manage requests for new functionality and prioritize them as part of the maintenance of a Salesforce development roadmap
- Lead efforts in formulating, producing, and rolling out Salesforce and adjacent solutions
- Develop Salesforce applications where necessary, including Visualforce pages, Lightning Web Components, and integrated applications
- Apply best project management practices to capture requirements effectively and document decisions and discussions among stakeholders
- Facilitate change management and decision-making, and monitor effort to meet time, cost, and scope expectations
- Take a lead role as subject-matter expert and support team efforts around Care Access operational systems
- Identify and implement continuous improvements to Delivery team software systems and processes
- This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role
Our take
Through a network of distributed clinical research sites, on-demand popup sites, mobile infrastructure, and traveling clinical professionals, Care Access allows for decentralized clinical trials especially in underserved communities.
Decentralized and virtually managed trials exploded in popularity during the height of the Covid-19 pandemic, and due in part to how they can bring access to underrepresented demographics, they look set to stay.
Founded in 2016, Care Access’ work predates the pandemic, putting the company in a very strong position to lead the way as this kind of clinical trial becomes more mainstream.
Indeed, the company recently acquired IBPClin, a clinical trial center in Brazil, highlighting its intention to grow its model in South America as well as at home in the US.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- PTO/Vacation days, sick days, Holidays
- 100% paid Medical, Dental, and Vision Insurance. 75% for dependents
- HSA plan Short-term disability, long-term disability, Life Insurance
- Continued Education Allowance
- Culture of growth and equality
- 401K plan and matching contribution
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Ahmad Namvargolian
(CEO)Was a Research Scientist at the Lawrence Berkeley National Laboratory in California. Holds a Master's in Public Policy from the University of Chicago.
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