Senior Researcher, Netflix
Enterprise Product Research, Promotional Media
$130-470k
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options
Streaming service
Job no longer available
Streaming service
1001+ employees
Job no longer available
$130-470k
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options
1001+ employees
Company mission
Entertainment, like friendship, is a fundamental human need; it changes how we feel and gives us common ground. Netflix is better entertainment at lower cost and greater scale than the world has ever seen. They want to entertain everyone, and make the world smile.
Role
Who you are
- Because our products touch both members and creators, we are seeking a researcher who can fluidly move between both worlds and seamlessly manage a portfolio of both enterprise and member-facing research, balancing strong research principles with deep empathy for the art and craft required to create great content
- Demonstrable experience leading both qualitative & quantitative research supporting product development and business strategy (ideally in both consumer and enterprise environments)
- Experience working with global stakeholders and technical audiences
- Effective verbal and written communication to distill complex multi-method research reports into understandable, compelling, and actionable insights
- Strong analytical skills and the ability to triangulate data and insights from multiple sources
- Experience in or passion for working with creative teams/building products for creative teams
- Ability to frequently travel to Los Angeles to meet with stakeholders and openness to international travel as needed
- An advanced degree in psychology, social sciences, or a related field is a plus but not required
- You are curious, love learning, and are eager for new challenges
- You are comfortable putting a stake in the ground, even without all the data you need
- You are discerning and know when and how to balance scrappiness with rigor
- You are the first to roll up your sleeves when something needs to get done
- You make the connections no one else sees
- You stand firm in the face of change and challenge
- You read the Netflix culture memo and were energized
- You are equal parts creative and analytical
- You are both an excellent collaborator and a self-starter, and you know what it means to be both simultaneously
What the job involves
- The Enterprise Product Research team’s mission is to create a competitive advantage for Netflix by delivering research and insights that translate directly into product and business impact, guiding the development of the world’s largest and most technically advanced content studio
- This role will partner with business leaders, cross-functional product teams, and global creative talent inside and outside Netflix to power the technology suite that allows us to create great promotional assets at scale (think: your favorite movie/TV artwork and trailers that make deciding what to watch a thrilling experience)
- This job sits at the intersection of enterprise technology and the consumer experience
- Partner with cross-functional teams (including Business Stakeholders, Design, Product Management, Engineers, and Data Scientists) to develop, lead, execute, and socialize a roadmap of high-impact research initiatives (both fast-moving product research and strategic business research)
- Ability to respond to changing needs across the business to identify and prioritize impactful opportunities in an environment where balancing rigor with velocity is paramount
- Get deep into the technical workflows of complex enterprise products and workflow ecosystems
- Engage internal and external partners worldwide to uncover pain points and unmet needs from members and creators and translate them into actionable business recommendations
- Thoughtfully evangelize the role of research and scale practice in local and global environments where a research culture/infrastructure does not exist or is nascent
- Cut through competing perspectives and approaches to tell powerful, objective insights and stories that can land across diverse technical and non-technical audiences
- Identify opportunities to establish new points of view and capabilities that evolve our enterprise research function
Otta's take
Xav Kearney
CTO of Otta
Netflix was started when one of the co-founders had received a $40 late fee after failing to return a film on time. Now, Netflix is one of the fastest growing technology companies, reinventing the entertainment space by providing high quality content for low fees.
This is becoming an increasingly competitive space, with deep-pocketed rivals including Amazon, Disney, Apple and AT&T. They are all spending big on content and pricing cheaply in a battle to win subscribers.
After a dwindling number of subscribers due to tough competition in 2022, Netflix is focused and committed to improving its core service which is its TV, movies and now games going forward. Post-IPO funding of $183 million from Winslow Capital at the end of 2023 followed the previous year's dumping of shares by the same company after Netflix's first loss of subscribers. This capital indicates a shifting perspective on Netflix's outlook, which saw a year-end subscriber boost.
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2000
$50m
SERIES E
Jul 1999
$30m
SERIES D
Total funding: $103.5m
Company benefits
- Work from home opportunities
Company values
- Inclusion
- You work well with people of different backgrounds, identities, values and cultures
- You are excited to help build diverse teams where everyone feels welcomed and respected
- You recognize we all have biases and work to counteract them
- You take action if someone is marginalizing a colleague
- You treat everyone with respect regardless of their position at Netflix
- Integrity
- You exhibit and are known for candor and transparency
- You only say things about colleagues that you are willing to share with them
- You admit mistakes openly and share learnings widely
- You always share relevant information internally, even when uncomfortable
- You act with good intent and trust your colleagues to do the same
- Passion
- You care deeply about Netflix‘s success
- You inspire others with your drive for excellence
- You are excited about your work
- You are proud to entertain the world
- You are tenacious and optimistic
- Innovation
- You develop new ideas that prove impactful
- You look for every opportunity to reduce complexity and keep things simple
- You challenge prevailing assumptions, and suggest better approaches
- You are flexible and thrive in a constantly evolving organization
- Curiosity
- You learn rapidly and eagerly
- You seek alternate perspectives to improve your ideas
- You see patterns and connections that other people miss
- You seek to understand members’ changing tastes and desires
Company HQ
Los Gatos, CA
Founders
Reed Hastings
(Chairman)Served two years with the Peace Corps in Switzerland. Studied Computer Science at Stanford, and founded Pure Software (which sold for a substantial profit before Netflix). Previously a Board Member at Microsoft and Facebook.
Greg Peters
(Co-CEO)Previously Netflix COO and CPO, SVP and CE of Product Development at Macrovision, VP of Engineering at Mediabolic, Director at Redhat inc, VP Engineering at NOCpulse.
People progressing
Joined as a Content Strategy Associate in LA. Moved to London after 6 months. They have been promoted to Head of Content Strategy & Analysis UK.
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