Senior Product Manager, OakNorth
Servicing
Digital bank for business loans and savings
Be an early applicant
Digital bank for business loans and savings
201-500 employees
Be an early applicant
201-500 employees
Company mission
To serve and empower businesses in the Missing Middle, ensuring each and every one of them has the right tools, insights, and support at every stage of their growth journey with us.
Role
Who you are
- Have experience shipping successful, user-centric digital products in a fast-growing company
- Be data-driven, passionate about metrics, and intellectually honest about how your product is performing
- Ideally have experience working on internal tools and working with internal users, or if not, be able to articulate how you would leverage your experience to this new challenge
- Balance innovative thinking with the ability to earn trust across the broader organisation by delivering business outcomes
- Possess exceptional written and verbal communication skills with an ability to distil a complex topic in a simple, easy-to-understand recommendation for stakeholders in distinct functions to you
- Demonstrate strong presentation and storytelling skills with an ability to take people on a journey from the very beginning
- Have significant independence/ownership for your product area
- Want to succeed in an environment where change and momentum are part of our culture and what has made us successful
What the job involves
- We are looking for an experienced Senior Product Manager to join our growing team at OakNorth and help us to revolutionise SME banking
- We have grand ambitions to help the UK’s most ambitious businesses, and your role as Senior Product Manager will be to define, design and deliver the best customer service experience for SMEs
- As a Senior Product Manager, you will be responsible for defining the product vision, strategy, and roadmap for servicing, and will work closely with engineering, design, our business partners, and operations teams to deliver solutions that make a difference
- Contribute to product strategy and drive the product roadmap – own, manage, and make recommendations for a product roadmap that reflects the needs of our internal customers, so that they can effectively support our external customers
- Become a subject matter expert – be the go-to person in your product area for Product and internal stakeholders. Understand the broader market, competitor landscape, and emerging trends to identify gaps and opportunities
- Deliver business outcomes - establish Objectives and Key Results (OKRs) for your product area that drive tangible product outcomes and track your team's progress against them
- Build relationships and collaborate – within the immediate team, between functions, and across the whole organisation
- Solve complex problems – be able to clearly define the problem from various aspects (customer, commercial, technology, and internal users) and define deliverables to solve the problem
- Perform user discovery - gather insights through interviews, workshops and feedback sessions to improve products continuously
- Prioritize and deploy these activities to understand users wants, needs, and pain points
- Work closely with Engineering/Design – work with engineers and designers to define and deliver solutions that solve user problems
- Continually strive to make your product better!
Salary benchmarks
Our take
In an era marked by the ongoing cost-of-living crisis and unprecedented disruptions, many companies have faced formidable challenges. However, OakNorth has emerged as a beacon of support, offering tailored financial solutions to help businesses navigate uncertainty and thrive in a rapidly changing landscape.
As exemplified by its recent $22M loan to Sticks n Sushi, OakNorth demonstrates a keen understanding of the unique needs and aspirations of its clients. By providing flexible financing options and strategic guidance, OakNorth allows businesses to pursue growth opportunities and overcome obstacles with confidence. moreover, the bank's collaborative approach fosters strong partnerships built on trust, transparency, and mutual success, creating a dynamic ecosystem where businesses can flourish.
Committed to championing entrepreneurship and driving economic prosperity, OakNorth aims to redefine the banking experience and empower businesses to achieve their full potential. As a trusted ally in times of uncertainty, OakNorth embodies the resilience, agility, and forward-thinking ethos that defines the spirit of modern entrepreneurship.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
27% female employees
26% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2019
$440m
GROWTH EQUITY VC
Sep 2018
$100m
SERIES B
Total funding: $893.1m
Company benefits
- Equity. We want people to have a stake in the business so that all our interests are aligned
- 25 days holiday
- Personalised benefits – opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- In-house Barista Bar in London office
- Support causes that matter to you – Volunteering time off
- Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
Company values
- One team: We work together to achieve our goals, whether it’s across teams, countries, departments or people in a room
- Right ambition: Success is better shared. We channel the right ambition as individuals to meet our collective goals
- Customer delight: Our customers drive everything we do. We go beyond satisfaction to deliver delight at every opportunity
- 10x: Better is good, ten times better is great. We set ambitious goals and work to deliver outsized results
- Momentum: We’re go-getters so we take decisive action, at pace. It helps us turn dreams into accomplishments
- Zero base: If it isn’t working, we start from scratch to produce the best solutions for customers and colleagues
- Say it how it is: We’re open and transparent with our stakeholders and encourage honest and constructive input from our team
Company HQ
Carnaby, London, UK
Articles
Leadership
Rishi Khosla
(Co-Founder & CEO)Previously co-founded Copal, a financial research firm which they scaled to 3,000 employees and sold to Moody’s Corporation in 2014.
Joel Perlman
(Co-Founder)Started their career as an Associate at McKinsey & Company before co-founded Copal Amba with Rishi.
People progressing
Joined OakNorth as an Operations Intern in 2018. They have since worked as an Operations Analyst/Associate and now serve as a Senior Associate.
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