Product Design Lead, Avalere Health

• 5+ years professional experience using product design skills is required
• A portfolio that demonstrates strength in user experience and visual design of complex digital products, backed up by data and insight
• Ability to structure and conduct user tests and interviews
• Experience in designing responsive web applications used in an enterprise environment
• Experience working in an interactive Agile environment being part of multiple fusion teams
• Deep understanding of design-thinking techniques and theories
• Previous experience in implementing AI capabilities within SaaS platforms is a plus
• Understanding of front-end technologies such as HTML, Javascript and CSS is a plus
• Degree in design, psychology, business, statistics, human-computer interaction (HCI), related field or equivalent experience is a plus

• We have a number of SaaS products for which we are evaluating use cases for integrating generative AI capabilities
• We recognize the challenge around the UX philosophy used so far in software development, and the opportunity for it’s disruption by defining new UX principles and tactical approaches to support a co-creation process between the user and AI
• You'll own and consistently update the Global Design System, enabling unified digital experiences across a number of new and established products
• Manage Product Design roadmaps, working closely with relevant Product Managers and Engineers
• Drive and introduce new research and testing tools
• Help define and implement an inspiring, holistic product vision and design strategy to build delightful experiences for our users
• Help cultivate the design culture of the team and the company, including championing user-centric design thinking across the company and maintaining a collaborative design process
• Work closely with peers across all departments (Digital Experience Technology, Advisory, Medical & Marketing) on opportunities that help deliver both user and business objectives
• Translate concepts into wireframes, mock-ups, and prototypes
• Lead user research to determine the best approaches and methods to capture the right insights; plan and run qualitative studies, including (but not limited to) user interviews, remote and in-person usability studies
• Communicate research findings using data visualisation techniques to inform business decision-making
• Turn user research into representative personas, user stories, user journeys, storyboards, and other design thinking representations
• Manage and grow designers within the product team; this includes hiring and mentoring all levels of designers to deliver their best work

• The tools, skills, and support you need to think differently and to solve healthcare’s most complex challenges
• Career Experience team, whose mission is to provide every employee with a purpose-driven career
• Personalized learning and training
• Hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization
• Flexible working practices
• Company pension/retirement plan
• Private medical insurance
• Employee wellbeing initiatives
• Compelling time-off policy

Avalere Health, founded in 2001 and formerly known as Fishawack, has built a strong reputation as a leading provider of cross-border strategy consultation, communications, and marketing expertise for companies in the biopharmaceutical, medical technology, and wellness industries.