Sales Strategy Lead, Scribe
$175-200k
+ Equity
3 days a week in office
Automatic step-by-step guide generation
Open for applications
Automatic step-by-step guide generation
21-100 employees
Open for applications
$175-200k
+ Equity
3 days a week in office
21-100 employees
Company mission
Scribe's mission is to unleash and up-level the world’s know-how.
Role
Who you are
- Are you ready to drive impactful change at the heart of our sales and customer success operations?
- If you thrive on turning data into action, driving strategic projects, and collaborating with senior leadership, this is the opportunity to make a lasting impact!
- 7+ years of experience in sales operations, management consulting, investment banking, or strategy
- Proven ability to conduct sophisticated and creative analyses of complex data, translating results into actionable deliverables, messages, and presentations
- Experience in defining, refining, and implementing sales processes, procedures, and policies
- Demonstrated experience presenting and partnering closely with senior leadership
- Skilled in writing business strategy and health of the business documents
- Advanced proficiency in Excel and experience with data processing or visualization tools (e.g., SQL, Sigma) for developing key metrics and presenting data to partners and leadership
- Deep background in sales and business operations with fluency in best-in-class SaaS sales operational metrics and methodologies
- Extensive experience in self-serve PLG (Product-Led Growth) and velocity sales motions
What the job involves
- In this role, you’ll lead strategic initiatives that enhance productivity, provide key insights to accelerate revenue growth, and maintain a sharp focus on sales metrics and forecasting
- You’ll be at the helm of pipeline management and serve as the central force connecting sales, finance, and marketing, all while guiding our high-touch customer journey
- Manage daily metrics, weekly forecasts, and monthly business reviews
- Oversee pipeline management and partner closely with sales and customer success leadership to monitor leading indicators of our high-touch customer journey
- Identify trends, opportunities, and potential risks proactively
- Serve as the central point of contact for sales operational policies, collaborating closely with finance, marketing, and support teams
- Define and lead strategic sales and customer success initiatives to increase sales productivity
- Provide teams with performance insights and recommendations to drive revenue growth
- Oversee the reporting, tracking, and analysis of funnel metrics to maintain clear visibility of GTM activities and their effectiveness
- Collaborate with finance, sales, and marketing teams to establish a structured lead qualification framework, leveraging firmographic and product data (e.g., defining “Product Qualified Accounts / PQAs”)
- Work with leadership to set OKRs, funnel metrics, and revenue targets
Our take
Knowledge workers spend, by some reports, around one fifth of their time simply working out how to do their job. Where historically this might have demanded lengthy, labor-intensive user guides and training manuals, Scribe has brought to market an efficient new alternative, where all users need to do is record their screen whilst carrying out a task.
From there, the company creates text descriptions and interactive screenshots for each step, which can be shared with a simple link. Scribe has accrued an impressive customer base since it launched in beta back in 2020, with over 1,000 teams including Adobe, Facebook, Tesla, and EA using its product. Demand looks likely to continue, with hybrid workforces still widespread post-pandemic.
Founder Jennifer Smith is versed in the inefficiencies of knowledge-sharing within companies from a stint at Mckinsey, and her co-founder Aaron Podolny was previously CTO at automated customer service and sales tools company, Onward. With strong funding secured, Scribe’s impressive success to date looks only set to continue as it scales its team and invests in R&D to propel the development of its platform.
Kirsty
Company Specialist
Insights
Company
Employee endorsements
Nice people
"I get to work with the best people, I can't stress this point enough. The people here are the reason I enjoy my work every day. The people and..."
Funding (last 2 of 3 rounds)
Feb 2024
$25m
SERIES B
Oct 2021
$22m
SERIES A
Total funding: $55m
Company benefits
- Comprehensive healthcare benefits
- Equity
- Unlimited PTO
- 401K - optional participation
Company values
- Make our users heroes. Live for the look on a user’s face when they create their first Scribe.
- Radical ownership. Make empowered decisions.
- One team, one dream. Win as a team, together.
- No limiting beliefs. Constantly pursue the next step of change improvement.
Company HQ
Potrero Hill, San Francisco, CA
Articles
Leadership
Jennifer Smith
(CEO)Has worked as an Engagement Manager at McKinsey and Head of Business Development at Greylock Partners.
Aaron Podolny
(CTO)Worked as a Senior Analyst at Cornerstone Research after graduating from Yale. Was CTO of Onward, and then joined Google's Engineering division.
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