Director of B2C Sales Software, Regal.io
3+ days a week in office
Outbound phone & SMS sales platform
Open for applications
Outbound phone & SMS sales platform
21-100 employees
Open for applications
3+ days a week in office
21-100 employees
Company mission
To help brands grow like never before.
Role
Who you are
- 8+ years experience in business development, sales, sales engineering, solutions engineering, or other related roles (plus if some of it has been in enterprise)
- Must have experience selling omnichannel contact center software and Dialers. Experience in B2C SalesTech, MarTech and/or Marketing Automation a plus
- Expertise in customer C-level sales and marketing stakeholder management
- Able to work cross-functionally internally with Product and Marketing
- A passion for tech and an ability to translate that passion to impact business for our customers
- Prior experience in a startup technology company is a plus
- Strong communication skills; ability to explain technical concepts to non-technical people and think outside of the box
What the job involves
- Partner with Account Executives to provide subject matter expertise on customer calls
- Provide insight to ensure product management and marketing efforts support the company’s overall financial and operational strategies and goals
- Possess core knowledge of our product and engage Sales team where deep product expertise is required to drive to a close with prospects
- Maintain competitive intelligence around key strengths and weaknesses of other products
- Schedule and attend sales calls, or in-person meetings
Otta's take
Sam Franklin
CEO of Otta
Remarketing products to ‘abandoned’ customers is tough with one-way solutions like email campaigns. In practice, conversation is key, and the potential for this is larger than ever thanks to the accelerated adoption of smartphones and mobile commerce. Regal is an outbound call and SMS platform helping brands get their foot in this consumer-conversation door.
Regal facilitates event driven calls and texts that sales teams can build into a prioritized workflow, with detailed customer profiles and neat features like branded caller ID - all accessible from a dedicated agent desktop. It helps sales teams operate in a more efficient, orchestrated fashion, with greater oversight analytics for line managers.
Regal isn’t the only company looking to help brands do better customer engagement. Competition is stiff, especially from handsomely-funded contact center rivals like Five9 and Genesys. These startups offer broader omnichannel solutions and the option of more heavily automated AI services. Regal’s tighter focus on call/SMS engagement could have been a hindrance to its growth, but it appears that 2022 funding and an updated Branded Caller ID feature leads to a 25% revenue increase for its B2C customers and reaches 400 million wireless devices in the US alone.
Insights
Company
Funding (2 rounds)
Sep 2022
$38.5m
SERIES A
Jan 2021
$3.6m
SEED
Total funding: $42.1m
Company benefits
- Flexible PTO
- Medical, dental, vision insurance (80% covered by Regal Voice)
- Paid parental leave
- Happy hours, team outings, & quarterly off/onsites
- Pre-tax commuter benefits
- Complete laptop workstation
- Growth mindset, educational stipend
Company values
- Customers are royalty - We serve our customers above all else. If we don’t earn their love, someone else will
- Fast execution wins - We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing
- Growth mindset - Your learning curve should be as steep as the company’s growth curve
- Data beats opinion - We make decisions based on analysis and data, not anecdotes
- Enjoy the journey - We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other
Company HQ
NoMad, New York, NY
Articles
Founders
Alex Levin
(CEO)A Harvard grad who took up various Director roles at Personal and Titan Steel Corporation, then served as SVP of Growth at Handy HQ.
Rebecca Greene
(CTO)A Harvard Business School grad, who then served as Senior Product Manager at Amazon, and CPO at Handy HQ.
Salary benchmarks
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