Compliance Lead, eBay

Enhanced Due Diligence

Salary not provided
Senior and Expert level
Austin
eBay

Leading online marketplace

Job no longer available

eBay

Leading online marketplace

1001+ employees

B2CRetailLifestyleMarketplaceSustainabilityConsumer GoodseCommerce

Job no longer available

Salary not provided
Senior and Expert level
Austin

1001+ employees

B2CRetailLifestyleMarketplaceSustainabilityConsumer GoodseCommerce

Company mission

To connect people and build communities to create economic opportunity for all.

Role

Who you are

  • Have an awareness of regulatory requirements in AML/Know Your Customer (KYC) and other compliance due diligence functions
  • Responsible to manage your time so work is completed efficiently and actively driving impact to process and tools
  • Able to gather data using internal and external tools then interpret to assess risk
  • Business minded. You can see trends, opportunities, and can multitask
  • Excellent verbal and written communication
  • Great problem solver
  • Professional in your engagement with Customers, co-workers, and Business Units
  • Able to make discretionary decisions based on research and established guidelines. You know when to make the call yourself or bring others into your decision making
  • Dependable – you have an established sense of urgency and follow through
  • Adaptable and work under general supervision with the ability to stay self-motivated
  • Comfortable working directly with management and Leaders inside and outside of Legal and Compliance
  • Since the FIU is a multi-functional team, we are seeking individuals with an eagerness to contribute across different FIU domains over time to include Investigations and Quality Assurance, as applicable

What the job involves

  • As the primary responsibility, perform in-depth Anti-Money Laundering (AML) Enhanced Due Diligence (EDD) escalation reviews to assess the risk to eBay and our brand
  • Reviews include external and internal business issues, root cause analysis, analyzing financial transaction activity and thoroughly documenting the findings to include all pertinent facts, information, and findings
  • Assess the findings of our Compliance Operations partners and determine whether the risks presented fall within our risk tolerance and appetite
  • This cross-functional role collaborates with multiple departments and business units to support the safety of the site
  • Secondarily, perform Quality Assurance reviews and support the QA team as business needs arise
  • You will work with all levels of employees throughout the business and will need to be comfortable and confident in engaging in person, phone, and through written communication
  • Conduct in-depth case reviews to promote sage and compliant trading on the site
  • Assess the findings escalated to the team and determine appropriate action including termination of relationships where appropriate
  • Perform and support the reviews of PEP escalations, Special Interest Persons (SIP) escalation, Registration model alerts, and Periodic EDD Reviews
  • Support changes to the Account Risk Rating (ARR) model to enhance the output and identification of risk
  • Present case decisions including end to end Customer experience to Leadership
  • This role will support the FIU QA & EDD Escalations Sr. Manager and be required to attend and present to leadership the current state of the program, updates on special projects, work through audit and regulatory exams, and oversee, directly or indirectly, other members of the team with their related work

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.

In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.

The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.

Insights

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Company benefits

  • Comprehensive and competitive health and wellness program designed to meet your unique needs.
  • We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
  • Stock Purchase Plans
  • Retirement Savings and Pension Plans
  • Stock Awards
  • Life Insurance and Disability Benefits
  • Credit Union Memberships
  • Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
  • Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world

Company HQ

Greylands, San Jose, CA

Founders

Jamie Iannone

(CEO, not founder)

Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.

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