Implementation Project Manager, Transcarent
$105-125k
+ Eligible for the corporate bonus program + stock options
More information about location
Consumer-directed health and care experience
Be an early applicant
Consumer-directed health and care experience
201-500 employees
Be an early applicant
$105-125k
+ Eligible for the corporate bonus program + stock options
More information about location
201-500 employees
Company mission
To put people in charge of their health and care.
Role
Who you are
- Bachelor's degree (B.A./B.S.) from an accredited university
- At least 7 years of experience leading large, complex projects or at least 10 years of experience with less complex and/or smaller projects
- PMI (I.e., PMP, PgMP) and Agile (e.g., CSM) Certification preferred
- Experience independently developing standard program and project documentation
- Experience managing matrixed cross-functional project teams
- Experience with Jira, Confluence, SharePoint, diagramming solutions (Lucid Chart, Miro, Visio) Outstanding executive facing communication (written and verbal, effective virtual presence)
Desirable
- Experience in a fast-moving start-up environment
- Understanding of integration tools (APIs (Application Program Interface), Business Intelligence models (Commure/Snowflake), and other data sharing methods (SFTP/ETL/FHIR)
What the job involves
- Transcarent is actively seeking an Implementation Manager (IM) to join a dynamic growing company in the BSBSC digital healthcare world
- This role is integral to the Client Implementations Team, successfully managing cross functional client facing projects to ensure an exceptional client experience
- Ensure multiple, complex, client facing projects are delivered on time and in scope, and in alignment with organizational goals
- Use best practices and promoting excellence in:
- Advancing projects from engagement to post-live transition
- Management of client/third party expectations, tasks, issues, and risks
- Matrixed resource management
- Cross-functional collaboration and unblocking
- Stakeholder engagement
- Executive, client, and task level communication
- Leadership – ensure on-time delivery of our contracted client experience solutions and meeting or exceeding our aggressive OKRs and KPIs
- Report out to multiple constituents, from planning phase through successful activation, and transition to the Account Team
- Program Support - identify opportunities for internal project delivery efficiencies, process improvement and design. Ensure policies and procedures are clearly defined and followed to promote proficiency and efficiency
- Collaboration - work closely with Sales, Business Intelligence, Marketing, Engineering, Solutions, and Client Success teams to ensure successful delivery of Transcarent services
Our take
More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality and increased friction, as opposed to self-insuring through a traditional insurance company.
Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.
The business has grown steadily, merging with BridgeHealth and partnering with Walmart, and now serves over a million members across the US. With a substantial amount of funding, Transcarent has entered the world of healthcare Unicorns.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
May 2024
$126m
SERIES D
Jan 2022
$200m
SERIES C
Total funding: $424m
Company values
- People - We put our Members first, believe our People are our greatest asset, and strive to be the best partners
- Active Learning - We constantly aim to improve and help one another grow by asking “how can I do better?”
- Care - We are driven by our mission and put care ahead of cost - treating everyone with compassion and empathy
- Energy - We are doers - we move quickly and with good judgement
- Results - We deliver measurable results and bring a results-oriented mindset to every challenge
Company HQ
South Park, San Francisco, CA
Articles
Leadership
Glen Tullman
(CEO)Former CEO at Enterprise Systems, Allscripts and Livongo and Founder & Managing Partner at 7wireVentures for 7 years.
Snezana Mahon
(COO, not founder)Qualified pharmacist with experience as a Vice President at Evenorth and Express Scripts prior to being made COO for Transcarent.
Praful Kaul
(CTO, not founder)An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering prior to becoming CTO for Transcarent.
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