Senior Product Manager, Amazon

B2B Payments

Salary not provided
Senior level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
Senior level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Several years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree or equivalent
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience with feature delivery and tradeoffs of a product
  • Experience as a product manager or owner
  • Experience owning technology products
  • The ideal candidate will also have superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality

Desirable

  • Experience in influencing senior leadership through data driven insights
  • Experience working across functional teams and senior stakeholders
  • Master's degree or equivalent

What the job involves

  • Come build the future of payments with us
  • The B2B Cobrand Payments team manages Amazon’s business credit programs
  • We are looking for a Senior Product Manager with proven experiences in thought leadership, product development, and detailed execution to own and drive the expansion and adoption of our business credit products
  • The successful candidate will work backward from the customer to innovate on product features, design the end-to-end customer experience for our credit programs and work with engineering teams to deliver the same
  • The scope of this role stretches across multiple Amazon organizations and requires close partnership with stakeholders with diverse backgrounds, as we look to create additional internal and external business opportunities further deepening the integration of our products with Amazon Business and external partners
  • Lead product definition – Own and drive the customer working backwards strategy, tenets, long-term goals and develop new product features and services that deliver bar-raising customer experiences
  • Drive product creation – Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team’s plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners
  • Project management, including creating business justifications and functional requirements for product features and services
  • Own executive reviews – Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents, including owning and driving them for your area of the business and product
  • Create and drive business strategy – Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations
  • Drive mechanisms to optimize the team’s efficiency, alignment and ability to scale
  • Lead the product go-to-market process, user testing, defining and managing program metrics
  • This position involves regular communication with management on risks, financial performance and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential
  • This team thrives in ambiguity, and breaks down problems large and small into solid, defined action plans to deliver new experiences efficiently
  • The successful candidate has a passion for improving financial health of our customers, and will be insatiably inquisitive about our customer experience and connect that experience with cutting-edge technical solutions to address customer-facing problems
  • Experimentation is at the heart of our culture, and we develop each of our programs through a deep test-and-learn roadmap
  • You will be a strategic leader for the org, defining and managing product roadmaps in areas of high complexity, for one or more engineering teams
  • The role is inherently cross-functional; you will work closely with engineering, UX design and research, data science, finance, program management, legal, and marketing to deliver products that enhance the customer experience
  • The B2B Cobrand Payments team leverages partnerships with third party financial institutions/ Non‐banking FI [FIs / NBFIs] to:
  • Enhance the E2E payment experience by creating exceptional value for businesses purchasing on Amazon Business (AB)
  • Drive customer engagement and adoption of AB globally by developing payment products, features and services
  • Drive the Amazon flywheel through deepening customer engagement and loyalty

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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