Product Marketing Manager, StockX
Buyer Experience
$80.5-110k
Streetwear marketplace
Open for applications
Streetwear marketplace
1001+ employees
Open for applications
$80.5-110k
1001+ employees
Company mission
To provide access to the world's most coveted items in the smartest way possible.
Role
Who you are
- You are a passionate leader with exceptional cross-functional skills.
- You are an empathetic problem solver, adept at project management and coordination, and can effectively craft communications about both technical and creative topics.
- You leverage data to improve the customer experience.
- Most importantly, you have a growth mindset and come to work every day with the belief that curiosity and adaptability drive innovation for our customers.
- A Bachelor’s or Master’s in marketing or related discipline
- A minimum of 3 years of relevant experience across Marketing, Product Marketing, Product Management, Operational Roles, or Strategy Consulting
- A track record of executing successful product or campaign launches, working cross-functionally, and tailoring communications to different audiences
- You are an analytical thinker and understand data-driven marketing strategies
- You have a passion for e-commerce, brand, and customer experience
- You are an excellent communicator, presentation builder, and collaborator
What the job involves
- The Product Marketing Manager - Buyer Experience will help drive adoption, engagement, and retention of the products and services that support StockX’s buyers across physical and digital domains.
- We collaborate with various teams, including Product Management, Marketing, Customer Service, Customer Research, and Business Operations to inform the strategy and go-to-market activities for new product and marketing initiatives
- Drive the marketing strategy for new product initiatives aimed at improving the customer experience for buyers on our platform
- Help execute the messaging strategy for new releases and create content that clarifies the experience for our customers, answers meaningful questions, and preserves business continuity
- Conduct product marketing data analysis, with the support of the Analytics team, by gathering and interpreting data, and presenting it in a clear and actionable manner
- Identify success metrics and measure the results of your strategies to continuously iterate and maximize results
- Communicate new product features and updates to our internal teams
- Drive empathy into every part of the customer journey by identifying pain points and opportunities. Always advocate for the customer with our various stakeholder groups
Our take
StockX pairs buyers with sellers and verifies products through its live bid-and-ask structure, funding itself by charging a transaction fee on each sale. In return it verifies each item sold on the platform for authenticity and condition, setting it aside from competitors in this space such as TheRealReal.
The company is now hoping to further distinguish itself by working directly with brands to release products through the platform, with a vision to letting its customers set the price for goods in the same way investors do for shares in the stock exchange.
Despite issues including allegations of counterfeiting from Nike and a general slowdown in the resale goods market over 2022, StockX has continued its rapid growth, doubling the number of buyers on its network to 12 million. While a global economic slowdown has caused it to give up on plans for an IPO in the near term, StockX is nonetheless planning to expand its product line and expand internationally in the near future.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$60m
SERIES E
Dec 2020
$275m
SERIES E
Total funding: $495m
Company benefits
- We promote the physical and emotional health of our team members and their families. We offer generous health benefits packages to keep our team members happy and healthy
- Rest and recharge when you need it the most: In addition to a full holiday schedule, we offer generous paid time off for our team members
- Be present with your new family member: Through our parental leave benefit, new parents receive paid time off
- Invest in your future. Many of our team members can take part in our pension or 401k programs
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- Committed to What’s Right | We believe in the power of truth, authenticity, and transparency. We do the right thing, and we do it right
- Champion for Our Customer | We’re always listening and always learning so we can deliver the quality experience our customers deserve every single day
- Playing on the Dream Team | Our diverse and epic team is bound together by a deep belief in our vision, a passionate commitment to each other, and a shared joy in the adventure of it all. We play to win and have fun while doing it
- Hungry for What’s Next | We are committed to learning, growing and disrupting. We push ourselves and each other against the status quo, and we are not afraid to make mistakes
- Building a Legacy | We are forever building better - a better product, a better workplace and a better world. We’re going to keep raising the bar, changing the game, and ensuring we leave a mark that is never, ever forgotten
Company HQ
Downtown Detroit, Detroit, MI
Articles
Founders
Greg Schwartz
(COO)Worked at Deutsche Bank before founding Upto, a calendar software startup where he acted as CEO prior to founding StockX
Scott Cutler
(CEO)Worked as Executive Vice President at NYSE Euronext, a technology-enabled global transaction platform, as well as working as President of StubHub and holding senior roles at Ebay
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