Product Operations Manager, Skydio

International

$102-126k

SQL
Salesforce
Drone
Zendesk
JIRA
Confluence
Junior and Mid level
San Francisco Bay Area

3+ days a week in office (San Mateo, CA)

Skydio

Drone manufacturer

Open for applications

Skydio

Drone manufacturer

501-1000 employees

B2BArtificial IntelligenceManufacturingDrones

Open for applications

$102-126k

SQL
Salesforce
Drone
Zendesk
JIRA
Confluence
Junior and Mid level
San Francisco Bay Area

3+ days a week in office (San Mateo, CA)

501-1000 employees

B2BArtificial IntelligenceManufacturingDrones

Company mission

To make the world more productive, creative, and safe with autonomous flight.

Role

Who you are

  • 1-3 years of proven success in a similar role, driving successful operational programs within product development and/or customer success organizations at a high-growth company
  • Specific experience with software product development
  • Detail-oriented with exceptional written and oral communication skills
  • Experience with data visualization, dashboard creation, and SQL
  • Highly motivated and highly curious, with an eagerness to learn and grow
  • Familiarity with business systems and tools (e.g., JIRA, Zendesk, Confluence, Salesforce)

Desirable

  • Drone/UAV experience and/or a passion for drones
  • Experience launching hardware products, especially internationally

What the job involves

  • The Product Operations team is the connective tissue between Skydio’s engineering and product development teams and the teams who connect with our customers
  • As the Product Operations Manager focused on International product launches and in-market support, you will play a key role on Skydio’s Product team across a broad range of strategic and operational responsibilities
  • You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global markets
  • Own the rollout of major feature releases and new product launches to our international customers
  • Program manage multiple streams of work across different geographies, tracking the features needed to enable new markets
  • Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap
  • Collaborate with key team members (product, marketing, policy, support, design) to ensure pre and post launch success
  • Contribute to Skydio’s Voice of the Customer report with emerging trends and developments from international customers

Our take

A leader in autonomous flight, Skydio builds drones that can track and film targets while avoiding obstacles. Its products have a wide range of applications, most notably for businesses that need to undertake inspections in unsafe places. The drones are also valuable to search and rescue efforts, police forces, and the US army.

Backed by a range of top investors and strategic partners (including Andreesen Horowitz, Levitate Capital, and Next 47) Skydio sets itself apart from its competitors by marketing its products predominantly to businesses. With technology such as 3D scanning and a 360-degree superzoom mode, its drones have a wide range of applications and functionality.

The company raised funding in 2023, which has boosted its valuation to over $2 billion. It has since focussed on R&D, developing and launching the X10 model which is designed for first responders and the military, as well as enhancing its remote control and thermal imaging capabilities. As the largest American drone company, there is no reason Skydio shouldn't remain a key industry actor for years to come.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

24% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Feb 2023

$230m

SERIES E

Feb 2021

$171m

SERIES D

Total funding: $571m

Company benefits

  • Work from home opportunities

Company values

  • We consider the holistic impact our products have on communities and countries
  • We use our role as a leader in autonomous flight technology to promote the responsible development and use of Artificial Intelligence (AI)
  • We proactively promote best practices on the responsible use of our products with our customers
  • We engage in policy and regulatory efforts to support laws, policies, and standards aligned with our values
  • We engage in a responsible way with public sector customers in the United States and other free societies
  • We will not sell our products to repressive regimes
  • We will not put weapons on our drones and will oppose fully autonomous lethal weapons systems
  • We seek to create connections between our employees and the customers we serve beyond simply providing products and services
  • We seek to provide flexibility and freedom for people to choose what they work on

Company HQ

Western Hills, San Mateo, CA

Leadership

Having studied at MIT, they spent a year and a half at Google as a Software Engineer. They left this position in February 2014 to co-found Skydio.

Earned a PhD in Electrical Engineering and Computer Science from MIT, and was a Software Engineer for Google's Project Wing.

Previously a Research Assistant at MIT Media Lab and a Mobile Engineer at Pocket Gems.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 17 more jobs at Skydio