Regional Sales Director, PagerDuty

Enterprise East North

$168-231k

Senior and Expert level
Remote in US
PagerDuty

Digital operations management platform

Be an early applicant

PagerDuty

Digital operations management platform

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Be an early applicant

$168-231k

Senior and Expert level
Remote in US

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Company mission

To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.

Role

Who you are

  • You enjoy helping your customer connect their technical pain points to tangible business value using a consultative sales approach, and prefer to spend the majority of your time in the field, with your sales reps, in front of customers
  • You will bring with you meaningful software industry experience in any of the following: modern SaaS, enterprise or infrastructure management, application development and management, security, and/or analytics
  • Embrace our #takethelead and #runtogether values by continuously learning from feedback and experiences to be better and make your team better
  • 5+ years enterprise sales leadership experience in high-growth, complex software environments
  • Ability to operate as the CEO of your business, with strong strategy and operational competence
  • Strong executive presence and relationship building competencies
  • Demonstrated success in meeting and exceeding quota

Desirable

  • Experience driving executive alignment across customer base
  • Formalized training in sales methodologies
  • Outstanding written and verbal communication skills
  • Strong analytical and problem-solving capabilities
  • Demonstrated leadership experience, including team management and development

What the job involves

  • PagerDuty is looking for an Strategic Software Sales Director who will lead a team of account executives to generate expansion business and ensure our largest and most strategic accounts are successful
  • In the spirit of PagerDuty’s “Champion the Customer” core value, you are responsible for providing the best possible customer experience by having a deep understanding of the customer’s business, the challenges they are facing and aligning value based solutions to them
  • Your team is inspired by you because you lead by example, help them achieve their goals and solve complex problems together
  • Target Locations: Atlanta, GA or Chicago, IL - Areas
  • Create a “destination team” that attracts, retains and develops the industry’s best talent
  • Lead and coach a distributed team of up to 7 field account managers
  • Formulate and execute a regional business plan to exceed plan and drive customer success
  • Lead a disciplined and efficient operating motion that maximizes time with customers/prospects and fosters a predictable, high-growth business
  • Accelerate and scale a strategic sales motion; drive adherence to sales process, usage and utilization of tools and technology,
  • Ability to drive a large, complex account development and sales motion
  • Develop best-in-class capabilities around the entire lead to close process, and attack the white space in your territory
  • Foster a team-selling environment that ensures we bring the full power of PagerDuty to every customer
  • Support and coach reps daily in account development, penetration, success, qualification, discovery, deal management and closing activities
  • Deliver timely and accurate pipeline information and forecast to PagerDuty leadership
  • Regularly assess sales effectiveness and identify solutions to enable a productive working environment
  • Partner closely with marketing, sales enablement, customer success and solution consulting teams to ensure the most effective demand generation programs, playbooks and sales enablement are in effect to drive sales performance
  • Foster and accelerate a strong ecosystem partner relationships to expand market coverage, awareness and penetration

Our take

PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.

While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.

In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

7% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Sep 2018

$90m

SERIES D

Apr 2017

$43.8m

SERIES C

Total funding: $173.6m

Company benefits

  • 20 hours per year of paid volunteer time
  • Health insurance
  • Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
  • Generous paid parental leave and return to work policy to help with transition back
  • Generous paid time off
  • Hands-on career and leadership development programs
  • Flexible workplace/WFH

Company values

  • Champion the customer - We put users first, make it easy, and build great products.
  • Run together - We create belonging, deepen bonds, and team up.
  • Ack and own - We see opportunities, make it yours, and do right.
  • Take the lead - We disrupt more, improve everywhere, and learn forever.
  • Bring your self - We earn trust, are present, and have heart.

Company HQ

SoMa, San Francisco, CA

Leadership

Alex Solomon

(GM (Platform))

Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years


People progressing

Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive

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