Manager Compliance Customer Lifecycle, Blockchain.com

• We are looking for a highly motivated, adaptable and collaborative person who can handle ambiguity and enjoys building
• If you have experience in a fast-paced regulated environment and are looking for an opportunity to be a member of an innovative compliance team in the crypto currency space, this is the perfect opportunity for you!
• At least 5 years of experience in due diligence, risk management, compliance, or a related field, with a minimum of 2 years in a leadership role
• Strong understanding of global regulatory environments, particularly in relation to anti-money laundering (AML), anti-bribery, corruption, and financial crime
• Proven experience in leading and managing global teams, with a track record of successfully driving complex projects and initiatives
• Exceptional analytical and problem-solving abilities, with the capacity to assess risks and develop effective mitigation strategies
• Excellent written and verbal communication skills, with the ability to influence and engage with stakeholders at all levels
• Ability to work effectively across different cultures and regions, with a strong understanding of global business practices
• Strong project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment
• Experience working to improve onboarding processes integrated across front office and operations
• Experience developing compliance frameworks while leveraging technology
• Professional experience with cryptocurrencies is advantageous but not required
• Professional certification (e.g., ACAMS, ICA) preferred

• We are looking for an outstanding compliance professional to join our fast-growing team as the Manager, Compliance Customer Lifecycle
• In this role, you will work closely with Blockchain.com’s MLROs, regional Heads of Compliance, and the Chief Compliance Officer to grow our global customer diligence program
• The Manager, Compliance Customer Lifecycle oversees Blockchain.com’s global customer due diligence, enhanced due diligence, periodic review, and customer risk rating programs
• Day-to-day management of the team reviewing customer onboarding cases
• Drive CDD, EDD and periodic review strategy and implementation
• Ensure the proper implementation of Know Your Customer requirements in the company’s activities, including proper assessment of client’s identification documents, collection of their copies, record keeping, etc. and that they are compliant with requirements and procedures set by laws
• Manage 3rd party vendors for KYC, IDV as well as support PEP and Sanctions screening overview
• Oversee risk assessments and risk appetite statements, as well as metrics to measure performance
• Design, maintain and develop Policies and Procedures for all Diligence-related programs
• Oversight of tools and systems used for automated customer onboarding and screening
• Development of reporting on risk indicators and workflow metrics for consumption by senior management
• Ensure that regulatory examinations in the area of KYC and diligence, reporting and enquiries are handled appropriately and promptly
• Assist to obtain and maintain required licensing and registrations
• Serve as the point person who ensures timely execution on audits
• Oversee relevant management information reporting for the Chief Compliance Officer and management, regarding effectiveness of the compliance risk management framework, oversee execution of improvement plans
• Develop and track action plans across regulatory initiatives in relation with Global Diligence area
• Fulfill all other functions and duties that could be assigned under AML/CTF framework, other company’s internal procedures and resolutions of company’s bodies

• Meaningful Equity
• Crypto Bonus
• HealthCare
• Paid Family Leave
• Get the equipment you need
• Unlimited Vacation
• Remote-first
• Offsites

Total funding: $600m

Blockchain.com was founded in 2011 with the aim of making Bitcoin more compelling and efficient for consumers. It's now the world's leading provider of digital currency and distributed ledger software, with over 35 million users and $1 trillion in crypto transactions conducted on the platform.