Analytics Engineer, Dialpad

Salary not provided

+ Stock Options

SQL
AWS
GCP
Python
Amplitude
Git
Junior and Mid level
Vancouver
Dialpad

AI-powered cloud communications platform

Job no longer available

Dialpad

AI-powered cloud communications platform

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Job no longer available

Salary not provided

+ Stock Options

SQL
AWS
GCP
Python
Amplitude
Git
Junior and Mid level
Vancouver

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Company mission

To completely transform the way the world works together.

Role

Who you are

  • Bachelor's or Master’s degree in Computer Science, Machine Learning, Statistics or related fields
  • 2 years of working experience with data science or data analytics project
  • Excellent data analysis skills from writing and optimizing SQL queries to data visualization and report writing
  • Strong foundation in statistics
  • Familiarity with analyzing user behaviour data (e.g, Amplitude) would be a plus
  • Familiarity with Python and public cloud environments such as GCP, AWS, etc
  • Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems
  • Excellent communication and collaboration skills to effectively work in a multi-disciplinary team
  • Familiarity with version control tools like Git for collaborative projects

What the job involves

  • Our Data Analysis team works alongside the Data Annotation team to support the Ai teams, working on projects on cutting-edge Automatic Speech Recognition(ASR), Natural Language Processing(NLP) and Computer Vision(CV)
  • We take care of the complex business and product logic as well as making sure the data follows our security and privacy standards letting our applied scientists focus on model development
  • We help NLP team to launch and enhance DialpadGPT, our in-house LM specifically designed for the domain of business communication
  • We work closely with Product team to help them understand how user interact with our Ai product using data analysis
  • We are a group of engineers who enjoy writing reports to tell the stories behind the data, which often spin up new data science ideas and help businesses make better decisions
  • As an Analytics Engineer, you’ll be an integral part of our data analysis team, supporting ASR and NLP team for their data needs
  • You’ll be involved in various stages of data science development, from data sampling and annotation, results evaluation to feedback analysis post product launch
  • In addition, you’ll help bring insights to product development with user behavior data
  • This position reports to the manager of the data analysis team and has the opportunity to be based in our Buenos Aires Office
  • Translate complex data requirements into clear data sampling plans with efficient SQL queries
  • Create and maintain dashboards and data pipelines that helps drive product and business decisions
  • Contribute to our continuous efforts to enforce data privacy and compliance
  • Answering daily questions from Ai team about data
  • Collaborate with cross-functional teams, including Ai, engineering and product team
  • Conduct in-depth data analysis that leads to new data science opportunities and business insights

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Insights

Top investors

8% employee growth in 12 months

Company

Company benefits

  • Company stock options
  • Continued education stipend
  • Cell phone, home internet, and gym membership stipend
  • Work from home opportunities

Funding (last 2 of 9 rounds)

Dec 2022

$50m

LATE VC

Dec 2021

$170m

LATE VC

Total funding: $450m

Our take

Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.

As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.

The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.

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Freddie

Company Specialist at Welcome to the Jungle