Technical Lead, New Look
Product Team
+ Profit-related bonus scheme
1-3 days a week in office
Global fashion retailer
Open for applications
Global fashion retailer
1001+ employees
Open for applications
+ Profit-related bonus scheme
1-3 days a week in office
1001+ employees
Company mission
As one of the original feel-good fashion brands, New Look's goal is to transform shopping with a digital-first omnichannel experience that stays true to the high street stores their customers first fell in love with. Their aim is to uplift their customers, colleagues and suppliers while striving to make kinder choices for their people and planet.
Role
Who you are
- Shows great leadership by putting the team's needs and goals above personal interests
- Understands various agile methodologies (such as Scrum and Kanban) and has built high performing teams
- You're an advocate for cross-functional ways of working and set clear expectations for how product, design and engineering should operate in that model
- Able to understand and discuss technical concepts, so you’re able to lead on discussion around potential trade-offs of new ideas, with a focus on speed of delivery
- Proven track record of taking ownership and successfully delivering results in challenging environments. You can simplify complex ideas and maximise business value
- You create a positive team spirit, focus on team engagement and embody the New Look values
- You'll demonstrate excellent communication skills, both verbally and in written form. An expert in the power of Slack to drive asynchronous communication and culture change
- Demonstrable proficiency and prior experience in security minded designs, implementations, and integrations
- Experience with backend (Java Spring MVC/Boot, Microsoft SQL Server etc.) and front-end applications and technologies (React, Typescript, NextJS, iOS, Android). (desirable)
- Experience working with teams using agile methodologies, ideally with Jira and Confluence
- Experience of OOTB SAP Commerce capabilities, configuration and use of these. Can articulate the use of OOTB capability vs integration and customisation efforts with the related benefits and issues (desirable)
- Understanding and experience with SDLC methodologies (such as Waterfall, Spiral, Agile software development, Rapid prototyping, DevOps, Platform Engineering and SRE)
- Experience working in the fashion retail industry (desirable)
What the job involves
- The Technical Lead of a Product Team provides guidance to the development team, makes architectural decisions for the product within the overall architectural guardrails, and ensures the scalability, reliability, and maintainability of the product, including systems built and owned
- The TL works in partnership with the Product Manager to lead a healthy, high functioning team that can deliver at pace
- They help the PM understand the technical complexity of potential improvements to the product, allowing estimates to be produced which aid capacity planning within the team
- They are considered a senior engineer capable of mentoring more junior members and someone who can collaborate closely with architects
- Co-Lead one of our cross-functional, cross-platform Product teams (aka “squads”) to become high-performing
- Work hand-in-hand with the PM to make decisions on behalf of the team around ways of working, delivery and prioritisation
- Own the technical roadmap for the product working within the wider Architecture and Engineering community
- Work with the team to provide estimation of the work required to fulfil the roadmap
- Provide technical guidance and mentorship to team members, helping them to better understand their assigned work and growing their technical skills in the process
- Help remove technical blockers that inhibit delivery – eg. ensuring every developer on your team has the right access to the third-party services that we use
- Identify and address technical debt proactively to prevent it from accumulating and hindering future development
- Help design systems that can scale horizontally or vertically to accommodate future growth
- Implement strategies to enhance the reliability and security of the product, including fault tolerance, monitoring, and disaster recovery
- Ensure that the codebase is maintainable by following coding standards, reviews, modular design, and proper documentation
Salary benchmarks
Our take
Legacy fashion retailer New Look is a staple of the British high street, dating back to the late 60s and with 440 high street shops across the UK. Over the years, the brand has entered into and left international markets, was purchased by investment holding company Brait SE, and has gradually improved its ethical and sustainable supply chain from a previous 2% of stock to more than 50%.
Of course, there is still a way to go on the shedding of New Look’s previous “fast fashion” designation, but withdrawal from the international market and a notable reduction of its stores in the UK suggest a more focused strategy moving forward. In 2022, New Look partnered with Primer, a no-code automation platform for digital payments. This is further evidence of New Look’s expansion of its digital marketplace, in line with the fact that 4 out of 5 UK shoppers are digital buyers.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Company benefits
- Competitive Pension Scheme
- Life Assurance
- Competitive Holiday and Buy more Holiday scheme
- 40% staff discount
- Payday lottery
- Private Medical and Dental Insurance
- Virtual GP
- Season ticket loans and Cycle to work scheme
- Car Allowance
- Eyecare
- Day off for Birthday
- Competitive maternity and paternity packages
Company values
- It Starts With Me - We take accountability for and ownership of everything we do. We're curious and ask the right questions. We're clear about our own purpose, we take time to invest in our personal growth and wellness, and we encourage others to do the same
- Play To Win - We're clear on what we stand for and what we need to achieve. We make informed, fair decisions and celebrate and reward success. We constantly raise the bar and are empowered to be brave and bold in everything we do
- We Are One - Success comes from the collective energy and contribution of all our colleagues. We develop effective relationships, showing compassion and respect for each other. We care about each other and our communities and celebrate diversity
- Customer Obsessed - We know who our customers are. We're here to listen and see things from their point of view. With every project we work on, and every customer we interact with, we surpass their expectations, and always make them feel seen
Company HQ
Shadwell, London, UK
Articles
Leadership
Helen Connolly
(CEO, not founder)Previously CEO at Bonmarche, Director of Buying Womenswear and Lingerie at George at Asda, Head of Buying at Dorothy Perkins, Arcadia Ltd, Buying Manager at George @ Asda.
Diversity & Inclusion at New Look
- We have six clear inclusion ambitions: - Drive a culture of inclusivity through learning & sharing - Give our colleagues a stronger voice - Represent the customers we serve - Enable people access to the world of work and opportunities to progress & thrive - Ensure that wellbeing is intrinsic within our ED&I strategy by giving our people the tools to look after their own wellbeing, to stay healthy, happy and have a good work-life balance - ED&I is always on and underpins our purpose #inspirethatnewlookfeeling
- We pride ourselves in being a flexible employer. Our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.
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