Site Reliability Engineer, PlayStation
Gaming and digital entertainment provider
Be an early applicant
Gaming and digital entertainment provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- A "BS degree or equivalent experience" in Computer Science, Engineering, or a related technical subject area is preferred
- 5+ years hands-on AWS experience – integrating, developing and managing applications
- 5+ years of relevant work experience in a high-volume and/or critical production, software environment
- 5+ years of hands on software engineering or supporting/maintaining software systems experience (Java and/or c++ services)
- 3+ years of experience with building automation into daily operational processes through one or more programming languages
- Experience with container technologies and orchestration (ie: Docker, Kubernetes, EKS)
- Experience in configuring, tuning and automating operational responsibilities for AWS managed data services including RDS, DynamoDB and Elasticache
- Experience with monitoring and log management tools (ie: DataDog, CloudWatch, Splunk)
- Hands-on experience in triaging and tuning Java cloud applications with integration into AWS managed services
- Solid understanding of AWS networking systems and protocols (ie: ALB, R53, API-Gateway, TCP/IP, HTTP/HTTPS, DNS)
- Experience with developing or supporting Continuous Integration and Continuous Delivery/Deployment pipelines (CI/CD)
What the job involves
- As a member of the Commerce Reliability Engineering team, you will carry the responsibility of keeping our monetization platform highly available and resilient, while continually enabling our service teams to deliver new and exciting product and technical features
- You will be empowered to be a technical leader on our team, helping identify and proactivity drive improvements in both process and technology
- Your responsibilities will include hands-on application management of over 90+ commerce and payment related services within an AWS cloud environment, ensuring availability, resiliency, scalability and performance
- You will work side by side with our service development teams to develop, automate and ensure the production readiness of all new services and features introduced
- Apply, integrate and automate the configuration and ongoing operations of AWS managed services
- Identify areas for operational process improvement and automation. Drive hands on development efforts to automate these processes within our environment
- Increase observability on our platform by implementing robust monitoring and alerting patterns across our services. Develop rich, informative dashboards / reports on our services that provide valuable insight, and develop meaningful alerting patterns to drive down the MTTD and MTTR on platform incidents
- Collaborate and partner with other SRE teams that specialize in areas such as platform hosting, Kubernetes, CICD, and data services to inspire changes and ensure optimal application performance and resiliency across all back-end services within PlayStation
- Iteratively lead performance and capacity validation analysis for our commerce platform services. Use AWS patterns and technologies such as spot instances, dynamic auto-scaling and EKS to efficiently make the most of our AWS spend
- Review service flows and architecture to influence resiliency, availability scalability and consistency for all services within our platform
- Provide rotational on-call support where you’ll respond, detect, triage and resolve production incidents on the commerce and payments platform
- Conduct, document and present root cause analysis documents to share incident insights and findings with our broader engineering organization
Salary benchmarks
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - Playstation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Company benefits
- Private medical insurance
- Private dental insurance
- Flexible working policy (remote working, flexible hours)
- Free fruit every day in our offices
- On-site free gym (London & Liverpool)
- On-site subsidised cafés
- On-site bar (Thursdays & Fridays, London & Liverpool)
- Employee Assistance Programme
- Eye care assistance
- x2 volunteering days each year
- Group pension plan
- Discretionary bonus scheme
- Season ticket loans
- Life assurance
- Income protection
- 25 days holiday, plus Bank Holidays
- Discretionary days off over Christmas and summer
- Free giveaways of select first party products and services
- Discounts on PlayStation products
- Discounts on Sony products
- Access to other corporate discounts
Company HQ
East San Mateo, San Mateo, CA
Articles
Leadership
Jim Ryan
(CEO, not founder)Ryan joined Sony Interactive Entertainment Europe (SIEE) in 1994. Taking over as SIEE president in 2011, he later moved on to head of global sales and marketing at SIE in April 2016. Ryan has served as deputy president of SIE since January 2018, before being appointed CEO in February 2019.
Diversity, Equity & Inclusion at PlayStation
- We're proud to celebrate diversity at PlayStation
- Our Employee Resource groups, including Women@PlayStation, REPRESENT@PlayStation, Wellbeing@PlayStation, and our award-winning LGBTQ+ group, Pride@PlayStation, actively promote inclusion in the workplace and beyond
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