Systems Engineer, Live Nation
Entertainment events promoter and producer
Be an early applicant
Entertainment events promoter and producer
1001+ employees
Be an early applicant
1001+ employees
Company mission
Live Nation's mission is to help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Experience with Amazon Web Services (AWS)
- Experience working with private on-premise datacenters
- Experience with Kubernetes and/or EKS
- Intermediate level understanding of networking concepts
- Experience managing large-scale Windows and/or Linux infrastructure across public cloud and/or private data centers
- Experience implementing automation / configuration management solutions with tools such as Ansible, Terraform, Chef, Puppet, etc
- Experience with software development life cycle (SDLC) and agile/iterative methodologies
- Various other products in our tool set you will need to use regularly: GitLab, Prometheus, Grafana, Jira
- Knowledge in observability best practices and industry trends
- Hands on experience on delivering complex software in an enterprise enviroment
- Autonomous and proactive
- Passionate about technology and transformation
- Self-motivated activator, energetic and tenacious
- Comfortable with working in cross functional and multidisciplinary teams
- Excited about taking on challenging technical problems and devising creative solutions
- Comfortable working with structured Change and Incident Management
- Deeply concerned with the security and compliance implications of your services and solutions
What the job involves
- Division: Ticketmaster UK
- Contract Terms: Full Time Employee
- This position will be a part of the Microflex infrastructure team
- The team is responsible for Ticketmaster’s Microflex core ticketing platform on-prem infrastructure which supports the European markets
- The mission of the team is to help build and maintain reliable, scalable and secure infrastructure needed to support the core ticketing systems multiple services and components
- This team is part of our broader team called Microflex Core team which includes the development teams that are responsible for developing and maintaining the Microflex ticketing system
- Designing scalable, automated and maintainable private cloud platform solutions
- Design and architecture of future private cloud architectures needs
- Implementation of controls to satisfy PCI requirements and participation in continuous monitoring and auditing activities
- Provide consultation and operational support work to development teams
- Education and evangelization of private cloud related capabilities
- Active participation in agile practices and cross departmental program management
- Ticketmaster is seeking a talented Systems Engineer responsible for managing and designing our infrastructure. You will be responsible for the overall reliability of these infrastructure services supporting critical business applications
- You will design and implement the tools that automate building and operating reliable systems
- You will be supporting a high-volume 24x7 production environment, as well as development and test environments
- You will help troubleshooting application and infrastructure issues
- The position includes collaboration with development teams to design a scalable and supportable service-oriented architecture
- This role is not directly responsible for the core ticketing business operations or applications, but rather for the infrastructure supporting those
- Provide subject matter expertise for our on-prem infrastructure/architecture
- Proactively identify and address stability, capacity, and performance concerns
- Implement provisioning and deployment automation when required
- Identify, develop, & implement solutions to other needs for process automation
- Checking in code for infrastructure build, automation, & tests to version control repository (GitLab)
- Support PCI / security compliance requirements (upgrades, defect management, etc)
- Regularly work with Jira, GitLab, Prometheus, Grafana, Splunk
- Liaise with other teams (Networking, Data Center Ops, Security, etc) as required
- Respond to, recover from, and prevent future occurrences of failures & outages
- Participate in on-call and potentially some after-hours support as required
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist
Insights
Company
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
Company values
- Live for artists - Artists are the heart of what we do and we have deep reverence and respect for their creativity. We believe live music is vital to art and culture which is why in 2019, we paid artists more than $6 billion, making Live Nation by far the largest financial supporter of musicians. Beyond global touring deals and festival performances, our Artist Nation group offers services such as management, business marketing and consulting to artists across all genres
- Live for decentralisation - We don’t believe in bureaucracy and we don’t mandate synergy. We keep our corporate teams small, because we trust that our decentralized divisions know how to make the best decisions for their businesses in real time
- Live for ideas - Part of working in a creative industry is imagining what could be and exploring the possibilities. We encourage everyone at Live Nation to dream big and email our CEO with ideas to move our business forward
- Live for entrepreneurship - Employees who thrive here are self-starters who are experts at what they do. While we give a tremendous amount of independence to our employees, we are also precise and exacting about performance. There is no hiding behind process here. You are evaluated on your results and concrete contributions to our business
- Live for focus - We have a long “To Do” list but an even longer “Not To Do” list. As the demand for live events continues to grow across the globe, we have to stay focused on our core mission of connecting artists with their fans for those magical hours of live music
- Live for talent - We believe talent comes from any place or background. This is not a place for elitists. We hire people for who they are – hard workers who deliver results and are passionate about what they do
Company HQ
Barbican, London, UK
Articles
Leadership
Michael Rapino
(President and CEO, not founder)They worked for 10 years in various marketing and entertainment capacities at Labatt’s Breweries of Canada. They held several roles at Clear Channel Communications, including President and CEO of Global Music. They were named CEO and President of Live Nation in 2005.
People progressing
Joined as a Financial Accounting Manager in 2017, promoted to Director and then VP of Financial Accounting.
Joined as Executive VP Marketing in 2012, promoted to Senior VP & Head of Marketing after 2 years.
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