Sales Development Representative, Pendo

£52-60k

OTE

Junior level
London
Pendo

Digital adoption and product experience solutions

Job no longer available

Pendo

Digital adoption and product experience solutions

501-1000 employees

B2BInternal toolsSaaS

Job no longer available

£52-60k

OTE

Junior level
London

501-1000 employees

B2BInternal toolsSaaS

Company mission

To elevate the world's experiences with software.

Role

Who you are

  • You have 1-2 years of sales experience/lead generation
  • You have an internal motivation and drive to succeed in a goal-driven position
  • You are willing to learn in a fast-paced sales environment
  • You possess the ability to embrace feedback and hold yourself accountable
  • You show an eagerness to learn technology basics and apply them to business situations
  • You are belligerently confident and relentlessly curious

Desirable

  • You have 2+ years of SaaS Sales experience
  • History of attainment in quota carrying role
  • You have experience with various sales systems including Salesforce, Outreach, and Zoominfo
  • Familiarity with the MEDDPIC sales methodology
  • You possess conversational knowledge of analytical software and B2B technology

What the job involves

  • As a Sales Development Representative at Pendo, you will be responsible for generating new and high-quality pipeline for one of our sales territories
  • Using a comprehensive sales technology suite, you will engage daily in strategic research of the SaaS/Web Application space to determine the best companies and personas for engagement with Pendo’s product
  • You will work directly with Account Executives to produce and deliver effective outreaches through channels such as phone calls, emailing, direct mailers, social media and events/networking
  • This role will serve as hands-on training as you transition to be a sales executive at Pendo. You will become an expert on Pendo’s platform, a wizard of the SaaS industry and a master of sales strategy and technique
  • Generate new, high-quality sales qualified prospects for Account Executives
  • Meet all key performance metrics and goals on a weekly and monthly basis
  • Research and target exciting new SaaS companies
  • Use all available sales data to recognize trends and drive outreach decisions
  • Create successful cold calling and email campaigns targeting new prospects
  • Learn and demonstrate the Pendo platform to prospective customers
  • Gain proficiency in SalesForce.com data logging
  • Work with a close-knit team of talented sales experts who will challenge you and support you in your professional growth

Salary benchmarks

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction, Without a standardized system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.

Pendo offers a digital platform designed to analyze user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.

Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.

Insights

Top investors

Some candidates hear
back within 2 weeks

-19% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Nov 2021

$110m

GROWTH EQUITY VC

Jul 2021

$150m

SERIES F

Total funding: $468.3m

Company benefits

  • Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
  • Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
  • Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
  • Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
  • Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
  • Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield

Company values

  • Respect our lives outside of work: We bring our whole selves to work and celebrate what makes each other unique
  • Be direct and transparent: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so
  • Maniacal focus on the customer: If there’s an opportunity to improve the customer experience, we do it
  • Bias to act: We take initiative to get things done, collaborate, and go above and beyond the call of duty
  • Show me the data: No matter what the decision, data should be the primary input for decision making
  • Act like owners:We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so
  • Win together: We succeed together and challenge each other to grow. We collaborate and support one another as a team

Company HQ

Downtown, Raleigh, NC

Founders

Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.

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