Lead Technical Program Manager, Mastercard
Office located in Angel Lane, London
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
Office located in Angel Lane, London
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
- You are expected to be detail-oriented, with a solid technical background and excellent problem-solving skills
- Experience with project management, operating autonomously across multiple teams, with demonstrated critical thinking, and thought leadership
- Demonstrated experience breaking down problems, organizing work, planning, and building
- Help product, data science and engineering teams make trade-off decisions by considering all data including business goals, technical platform strategy, customer experience and maintainability. Identify blocking issues and manage their resolution
- Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
- Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
- Excellent organization, interpersonal, administrative and problem solving skills
- Strong communication skills at all levels of the organization
- Capable of working independently but with a collaborative nature
- Ability to navigate a matrix organization
What the job involves
- The Security Solutions Data Science organization is looking for an experienced Technical Program Manager with an understanding of data science who is eager to take on the responsibility of managing a wide variety of data science projects
- The person in this role will join a team of leading edge data scientists who are not just building models, but are working to solve fraud related problems for our customers through AI as a foundation for new product offerings
- The Technical Program Manager will interact with data scientists, product managers, engineers, and senior leaders across partner teams in the organization to deliver complex projects
- You will define roadmap deliverables, develop execution plans, align dependencies, track progress, anticipate risks, provide escalation management, make sound trade-off decisions, and translate technical expressions into business terminology
- Primary liaison between product and data science, managing day-to-day planning and execution of data science projects through the entire engagement process, from business understanding through model deployment and monitoring
- Looked to as first point of contact for your teams or business line/service and the single source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
- Build strong partnerships with product and technology teams and align ensure alignment with data science efforts
- Translate technical approaches and outcomes into business language
- Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with
- Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
- Work with data scientists and engineering teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
- Conducts meaningful retrospectives, creates action plans to implement changes at the team level
Salary benchmarks
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
- Pension plan
- 25 days holiday (excl. bank holidays)
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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