• Ability to create XML documentation using MadCap Flare
• API documentation knowledge is an asset
• Strong organizational, communication (written and verbal) and multitasking skills
• Education and Training: (In progress) BCMM in Communication majoring in Information Design, BA in English majoring in Professional Writing, certificate in Technical Writing, or related field (Dec. 2025 or May 2026 Grad)

Desirable

• Interns may choose the format of their internship: either in-person at one of our Okta offices, or virtually
• We offer 12 week internships in the U.S. in the Summer and 16 week co-ops in Canada
• We are looking for students pursuing a Technical Writing, Communications, or related degree/certificate who are interested in a 2025 Summer Internship and are passionate about creating high quality documentation for our various product end users
• In this role you will be collaborating with subject matter experts from different teams, while being mentored by a senior writer and supported by a team of 24 writers and developers who have multiple years of experience in various industries
• Our team creates content for not only Okta’s main Identity Engine product, but various others as well
• You’ll work in a fast-paced, agile environment to enhance your communication skills
• You will help to scale our business solutions to the next generation, enabling Okta to be the most efficient, scalable, and best-run company
• Work with subject matter experts and your assigned mentor to scope and plan documentation deliverables
• Design, develop, edit, and deliver accurate and effective documentation for Okta products
• Improve our existing documentation with feedback from our customers and our support team
• Interface with Engineering, QA, Product Management, Technical Support, and UX team