Senior Staff Operations Engineer, Airbnb
$212-286.5k
More information about location
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
$212-286.5k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 15+ years combination of IT Operations, Site Reliability, Observability, Infrastructure, Software Development, AIOps, architecture
- Proven experience with Software Development Lifecycles including infrastructure as code, configuration management, distributed version control system, and continuous delivery technology processes
- Proficient in complex corporate infrastructure environments, particularly in Cloud technologies like AWS, with a focus on automation and observability. This includes designing logging pipelines, monitoring and alerting frameworks, open telemetry, and tracing tools, as well as CI/CD pipelines
- Have good understanding of networking (e.g. Cisco, Palo Alto), systems (e.g. Chef, Terraform, Jenkins, Kubernetes), applications, and SaaS technologies
- Proven expertise in leading across various teams and organizations on large-scale, technically complex, and ambiguous projects that proactively address the needs of the Business and ensure successful implementation
- Coding proficiency in Python or Go
- Primary developer for API integrations, and event driven architecture (AWS Lambda/SQS architecture)
What the job involves
- Airbnb is a company with a mission to create a world where anyone can belong anywhere, achieved through a unified team adhering to core values
- The BizTech department plays a crucial role in this mission by providing reliable internal systems, innovative products, and technical support, fostering an empowered and inclusive progress
- They also create technical breakthroughs and strategies that redefine the concept of belonging anywhere, delivering value to both the business and its people
- The Global Operations arm of BizTech manages production services in the corporate environment
- A Senior Staff Operations Engineer within this team focuses on technology strategy for observability architecture, operational efficacy, and automation
- They work closely with other Operations team members and BizTech engineering teams to develop solutions, anticipate, and resolve issues
- You're tasked with identifying and rectifying persistent issues through scalable automated solutions, thereby enhancing operational performance and productivity
- You're also responsible for spearheading the development and upkeep of testing and monitoring tools, ensuring the continuous operation of all automation platforms
- You're in charge of the quality and reliability of BizTech services, which includes verifying post mortems, conducting root-cause analysis, and implementing corrective actions
- You'll collaborate with various BizTech engineering teams to establish and maintain service level objectives and indicators, contributing to the overall efficiency and security of our services
- You will lead the planning of operations architecture for the next 1-3 years, connecting disparate systems in production to improve compatibility and stability
- Lead technical strategy and discussions, collaborating with Operations peers and cross-functional BizTech teams to build operations solutions for observability and automation
- Work as a team, stay on top of tasks, engagements, and interactions with colleagues. Active participation and collaboration is a recipe for success
- Work in a model of sprints, project tasks that involve coding, testing, designing, documenting, and reviewing operational readiness
- Dedicate a portion of the day to core Operations tasks, which involve addressing requests and issues that our users have identified and reported via tickets. Strive to comprehend the requests at hand, identify patterns, and resolve them with solutions that can make handling these types of problems more efficient
- Being part of an on-call rotation could mean that you are called upon to address and lead resolution of high-severity incidents related to production services, taking on a double role as an incident commander and operations engineer
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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