Senior Product Manager, Lightspeed
Payment Processing
+ Lightspeed share scheme
3-5 days a week in office
Point of Sale & commerce platform
Open for applications
Point of Sale & commerce platform
1001+ employees
Open for applications
+ Lightspeed share scheme
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- This role requires technical and business knowledge to prioritize competing demands across a range of verticals and business environments
- You will be a strong customer advocate, and have the technical chops to deliver compelling product vision, melding business acumen with go to market strategies
- Proven track record driving the development of highly scalable, global SaaS products from the ground up
- Passion - A love and excitement to work with customers and internal stakeholders, discovering problems and driving solutions with your team
- Entrepreneurial spirit - You are not afraid to work in a fast moving environment with ambiguity and the ability to plot your own course
- Excellent written and verbal communication skills, with a knack for storytelling
- Proven collaborator capable of working across timezones and cross-functional teams
- Strong organizational skills with a demonstrated ability to prioritize across multiple initiatives
- Knowledge of payments, banking, or other financial services would be a big plus
What the job involves
- We’re looking for a Senior Product Manager to join our Shared Services team
- Reporting to the Director of Product Management, you will be responsible for understanding market and customer needs, translating them into clear, actionable direction, and working hand in hand with development as the voice of the customer
- You will be responsible for a part of our payments product line, making sure that our software provides a seamless, exceptional experience
- You will become a market expert, bringing to the table a passion for design and the ability to glean insight from customers
- Building experiences and services that help drive the success of retail and hospitality merchants across the globe
- Working with market-leading technologies, colleagues, and partners to create innovative solutions
- Collaborating with various cross functional teams to plan and launch new products and services that have a direct impact on company objectives
- Working with a group of stakeholders to build and prioritize the product roadmap, share progress, and iterate accordingly
- Working with various teams on shared, cross-company initiatives
- Collaborating with technical leadership on breaking down features, implementation details, and building delivery milestones
- Balancing business and technical requirements to bring value to our customers while also allowing us to scale
- Learning about the global landscape for payments and financial services
- You will collaborate with a team of software developers located across Montreal, QC
- The Payments team is responsible for building the core platform that will drive the future of payments at Lightspeed
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
35% female employees
7% employee growth in 12 months
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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