Engineering Manager, Marshmallow
Bonus scheme available
3-5 days a week in office
Accessible, tech-enabled insurance for those who step outside the norm
Job no longer available
Accessible, tech-enabled insurance for those who step outside the norm
501-1000 employees
Job no longer available
Bonus scheme available
3-5 days a week in office
501-1000 employees
Company mission
To back those who find themselves on a different path, either by choice or by circumstance, helping the exceptions to the rules that others aren’t interested in serving.
Role
Who you are
- To thrive in this role, above all you will need to demonstrate a great degree of autonomy, end-to-end ownership and flexibility
- You have an empathetic leadership style and you build strong, effective relationships. You understand when to give support and when to coach an engineer to find their own solution
- You understand technology deeply, and can help your team create and deliver against a technical roadmap towards our business objectives
- You understand the importance of feedback, how to give constructive feedback in a timely fashion and how to ask for feedback to become a better manager
- You are open and honest and encourage others to do the same
- You know when to pick up a task yourself and when you can delegate to create learning opportunities for others
- You are proactive and happy to volunteer to lead new initiatives or offer support to others
- You would like to help Marshmallow build a world-class engineering organisation, working with other engineering managers, sharing best practices and lessons learned from your past experience
- 3+ years experience managing high-performing teams, continually improving their ways of working
- Fluent communicator with a strong ability to communicate business decisions to engineers and champion engineering initiatives to the business
- Strong development background as a senior software engineer with preferably a solid understanding of mobile development and system design
- Experience hiring exceptional talent and an interest in helping attract and retain the best engineers to Marshmallow
What the job involves
- Our mission is to build the leading mobile experience for customers in insurance. A centralised intuitive platform that makes the customers experience with Marshmallow self-serve, enjoyable and efficient
- You'll be at the core of Marshmallow's self-serve customer experience, working closely with Product, Data and our users to better understand our customers, to solve problems within our products, and to create an inclusive, easy-to-use, and empathetic customer experience!
- In Marshmallow we build products through cross-functional teams of Engineers, Product Managers, Data Analysts and Data Scientists focusing on a business domain
- You will be responsible for leading and growing our Mobile team, managing a group of iOS, Android and Backend engineers
- Lead and Mentor a High-Performing Team: Guide and develop a talented group of software engineers, fostering a culture of collaboration, innovation, and continuous improvement. Effectively spot and address underperformance,
- Own Delivery: Work with your team and the Product Managers to scope new features, prioritise them on your roadmap and drive their delivery. Stay on top of your team’s work, coordinate effectively with stakeholders, make the necessary tradeoffs and adjust your scope and plans as needed to find the right balance between delivery and technical debt
- Drive Technical Excellence: Oversee the design, development, testing and operational excellence of our product in your domain. Ensure the team adheres to best practices in coding, testing, design and architecture
- Promote a Strong Engineering Culture: Identify, propose, prioritise and implement engineering initiatives to ensure the long-term maintainability, stability and scalability of our systems
- Collaborate Cross-Functionally: Work closely with product managers, data scientists, and other stakeholders to define and prioritise initiatives. Ensure alignment with business goals and effective communication across departments
- Ensure Compliance and Security: Maintain a deep understanding of regulatory requirements and security best practices. Ensure our solutions comply with relevant standards
- Adapt and Innovate: This is a growing hub in a growing and dynamic company. Be prepared to pivot and take on new responsibilities as the company's needs evolve
- Foster a Positive Work Environment: Champion a culture of inclusivity, transparency, and accountability. Encourage open communication and constructive feedback within the team
Application process
- Initial call with our Tech Talent Acquisition Partner (30 mins)
- A past experience interview where you will discuss your previous experience with one of our Engineering Managers (1 hour) Rob Broome
- An interview with one of our Tech Leads to discuss your understanding of technology and your ways of working with the team (1 hour) Jack
- A culture interview with our VP of Engineering to check that your work style fits our processes and values (1 hour) Xeno
- We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give individual feedback on each application
Salary benchmarks
Our take
For many ordinary people, insurance can be inaccessibly expensive. Marshmallow solves this problem by using data and technology to offer fairer coverage for car and van owners.
Car insurers generally quotes drivers according to population data, and many drivers are overcharged due to age and demographic. By leveraging data and proprietary technology, Marshmallow can offer more accurate and personalised quotes delivered in minutes, meaning lower fees for drivers. Naturally, this approach has proven popular, with Marshmallow garnering impressive reviews and accolades since it first launched.
The insurtech space is becoming increasingly competitive, and more and more tech companies are moving into the car insurance space, so the company is currently looking to expand into other insurance areas. Marshmallow’s unicorn status is a clear indicator of the company’s ongoing success and scalability, and will help to facilitate this diversification.
For now, the company is focused on helping those outside the norm, such as those who have uprooted their lives and moved to the UK. But in the future, it hopes to expand to any group of people who are unfairly marginalised and whose problems Marshmallow is uniquely positioned to solve.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
50% female employees
27% employee growth in 12 months
Company
Employee endorsements
Open and honest communication
"At Marshmallow information is 'over-shared' and this starts from the CEOs and continues through the organisation. People across the business are..."
Funding (last 2 of 4 rounds)
Sep 2021
$83m
SERIES B
Nov 2020
$30m
SERIES A
Total funding: $118.2m
Company benefits
- Flexible working - Manage your own time and choose where to work from (in the office, at home, or a little bit of both). Just make sure your team is happy too.
- Ben benefits - Get your hands on your flexible benefits budget with the Ben Mastercard and spend it wherever you want.
- Competitive bonus scheme - designed to reward and recognise high performance 🌟
- Private healthcare - We want to support everyone’s wellbeing at Marshmallow, which is why we offer private healthcare insurance with Vitality.

- Cycle to work scheme - We’re registered under the Cycle-to-Work scheme, so you can buy a new bike tax-free. Lycra shorts optional.
- Mental wellbeing - We have partnered with Oliva to offer mental health support and make therapy sessions more accessible.
- Learning and training - Personal budgets for books and training courses to help you grow in your role. Weekly book clubs and learning sessions. Plus 2 days a year - on us! - to further your skillset.
- Company socials - We give all of our teams monthly budgets to get to know each other better outside of work. Plus we have company-wide socials every two weeks, themed parties, and more.
Company values
- We have a bias for action - We carry urgency into our every day, knowing that only by making daily progress can we drive long-term growth
- We are challenging and honest - We optimise for truth and progress, which requires us to never shy away from difficult conversations with each other
- We take ownership - We take on challenges, and put our hands up when things go wrong
- We are selfless - We work hard, together and without ego
- We are bold - To serve our customers best, we experiment relentlessly, make tough decisions and go where others won’t
- We simplify for success- We don’t overcomplicate or try to be too clever. Less is more
Company HQ
Old Street, London, UK
Articles
Founders
Oliver Kent-Braham
(Co-CEO)Previously worked in Growth & Partnerships at Yoti and Leveraged Finance at Investec. Previously founded Reel Money.
David Goaté
(Chief Architect)Previously Software Architect at Yoti, also worked as a software engineer at Homeseller, Cognitran and IG.
Alexander Kent-Braham
(Co-CEO)Previously worked in Product at Yoti. Also co-founded Reel Money and was an Analyst at hedge fund QCM.
People progressing
Joined as Software Engineer, being promoted to Technical Team Lead after 10 months.
Diversity & Inclusion at Marshmallow
- To solve big problems, we need exceptional people from all walks of life. We're creating a culture where everyone feels empowered to bring their unique perspectives and boldest ideas to the table. Belonging - As a community, we foster an environment where everyone feels supported and safe to bring their authentic self to work. Recognition - We recognise and celebrate the differences in our experiences, understanding that our unique contributions help us collectively deliver our best work. Influence - We’re empowered to share our voice and have influence. We value diversity of thought, knowing we are better through our collective perspectives and experiences.
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