Senior Account Manager, MiQ Digital
$90-105k
+ Bonus and performance incentives
Programmatic advertising agency
Open for applications
Programmatic advertising agency
1001+ employees
Open for applications
$90-105k
+ Bonus and performance incentives
1001+ employees
Company mission
To produce the best programmatic media results, underpinned by the sharpest data insights and delivered by the smartest people.
Role
Who you are
- Minimum 4-6 years of advertising technology and/or media planning experience
- Proficient in Google Campaign Manager, Sizmek MDX, Salesforce, and Atlassian (JIRA)
- Experience with Tag Management Systems a plus!
- Adept understanding of the advertising industry, and a curiosity of what the future holds
- Sound understanding of the digital programmatic ecosystem and the vendor-agency-advertiser dynamic
- Competitive ‘winning’ mentality
- Experience working with Tier 1 agency and client direct clientele
- Commercial experience – clear evidence of servicing advertisers to a high standard and growing business from “one-time deals” to strategic partnerships measured through revenue and/or business line growth
- Proven ability to improve internal processes and share knowledge across internal/external stakeholders
- Involvement in a high energy work environment with ability to deliver on tight deadlines
- A+ presentation skills with the ability to turn data points into a compelling media story
- Strong written and verbal communication skills with internal/external team members
- Ability to take abstract ideas and translate them into actionable solutions
- Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
- Eager to learn new systems, technologies, and advertising techniques
- Expertise with the Microsoft Office Suite
- Alignment with MiQ's core values
- A can-do attitude to provide energy, drive and enthusiasm
- A dream to grow your career as the company scales
What the job involves
- Accomplish tasks on time and to a high quality, managing different deadlines and priorities
- Craft and present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data
- Contribute to business growth by identifying incremental opportunities, grow accounts & strategize new solutions on an ongoing basis, including recommendation of additional products to expand channels
- Support a portfolio of clients and ensure that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing as desired
- Implement campaign optimizations with Trading team and deliver client reporting + optimization commentary
- Provide incremental forecasting across your book of business
- Create client development plans + strategies that support retention and growth
- Organize internal and external stakeholders and multiple milestones
- Lead internal pod syncs and client status calls to ensure all stakeholders remain up to date on current needs
- Confirm all relevant information needed for successful campaign is received as part of launch email (checklist provided)
- Troubleshoot campaign challenges alongside team
- Schedule ongoing check-ins with team + client
- Ensure timely delivery of all client reporting and ad hoc requests
- Collaborate and build relationships with internal teams to encourage ongoing thought leadership & MiQ product diversification
- Contribute to feedback loop with Product team, serving as advocate for your client and sharing back any needs or enhancements for internal tools and partnerships
- Foster the growth and development of junior team members as they learn the skills needed to be a strong Account Coordinator or Account Manager
- Be a change agent for the National AM team, working on key initiatives that impact the larger MiQ team
- Establish relationships with key stakeholders to develop rapport, attend meetings in person when possible
- Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current
- Collaborate with cross-functional members of commercial team to deliver custom client solutions and upsell to clients
- Provide crisp and clear communication to external partners/clients or internal stakeholders; flexing communication style to persuade others and influence positive outcomes
- Proactively seek opportunities to go above and beyond for clients
- Attend weekly pod syncs and regional Board (client performance review) meetings, keeping all teams aligned on any updates and/or next steps
- Explain strategy & optimizations to internal & external partners
- Articulate to clients how MiQ’s agnostic approach and Trading technology/ expertise sets us apart
- Serve as critical Sales support in order to take on more internal tasks that will allow Sales more time in-market - take lead on client communications with existing clients
- Act with curiosity, finding new and better ways of working, and open to trying new ideas/processes
- Strategize within AM department and the Commercial pod to grow and develop existing client business
- Serve as guide to lead more junior team members in development of strategic skillset - showcasing proactive advice to help our clients solve their business challenges
- Stay close with clients by reading related company news or industry trades, attend earnings calls to serve as a trusted advisor to both internal teams and clients
Our take
MiQ is a global leader in programmatic media, partnering with brands and agencies to connect data and insights for high-performance marketing campaigns. Serving clients like American Express, Avis, Lenovo, and Microsoft.
MiQ boasts it's strengths in targeting minority demographics through its innovative use of data and technology. Amid rapid shifts in consumer behaviour, MiQ's expertise in audience targeting is increasingly valued.
The company has expanded into markets including China and India and focuses on strategic partnerships and product enhancements, such as a programmatic package for online advertising in a post-third-party cookie environment.
Kirsty
Company Specialist
Insights
Company
Company benefits
- A hybrid work environment
- New hire orientation with job specific onboarding and training
- Internal and global mobility opportunities
- Competitive healthcare benefits
- Bonus and performance incentives
- Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
- Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities
Company values
- Passion
- Determination
- Unity
- Agility
- Courage
Company HQ
NoMad, New York, NY
Articles
Leadership
Gurman Hundal
(Co-founder & Executive Chairman)Former Head of AnyMedia Network at Associated Northcliffe Digital.
Lee Puri
(Co-founder)Experience as Business Development Director at Unanimis and Commercial Director at AdLINK Internet Media.
Salary benchmarks
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