Principal Accessibility Product Manager, Amazon
Devices & Services
$161.9-279.9k
Office located in Sunnyvale, CA
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
$161.9-279.9k
Office located in Sunnyvale, CA
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- We are looking for an exceptionally motivated, talented, and experienced Accessibility Principal Product Manager with strong customer obsession and a track record of driving organization change
- This role requires a high degree of autonomy, drive, and the ability to problem solve
- You will be well suited to this role if you are customer-focused, resourceful, team-oriented, and have an ability to work independently under time constraints
- 8+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience technical product management
Desirable
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
What the job involves
- You will be responsible for driving existing and new accessibility initiatives for customers with disabilities, including inventing new ways for customers with disabilities to interact with our diverse set of devices and services offerings; and you will lead projects staffed both with our Device Accessibility engineering team, as well as those staffed by engineering partner teams within Devices & Services
- You will work and influence internal and external stakeholders, manage cross functional programs, and be able to help prioritize amidst ambitious goals and timelines
- Developing our multi-year accessibility strategy, for serving customers with disabilities with our devices & services
- Reviewing product roadmaps across Devices & Services, and drafting proposals for how to best address accessibility in those roadmaps
- Drafting and presenting specific proposals for new accessibility features to leadership
- Working with user research to better understand user needs and desires, and how well particular designs and approaches are accepted by customers
- Working with accessibility engineering and prototyping to explore accessible user interaction models
- Working with QA to provide guidance on issue priority
- You would be joining Amazon’s largest, and longest tenured, accessibility team
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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