• This role requires deep expertise in both qualitative and quantitative research methods, excellent communication skills, and the ability to collaborate effectively with cross-functional teams
• Experience: 5+ years of UX research experience, preferably in a senior or lead role
• Education: Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field
• Portfolio: A portfolio demonstrating your research impact on product design and development
• Research Expertise: Strong knowledge of a variety of UX research methodologies, tools, and techniques. Experience conducting both qualitative and quantitative research
• Technical Skills: Familiarity with tools like UserTesting, Optimal Workshop, Lookback, Hotjar, or similar platforms. Ability to work with analytics tools and translate data into insights
• Collaboration: Proven ability to work cross-functionally, with strong communication and presentation skills to convey complex findings to diverse audiences
• Problem-Solving: Strong critical thinking skills, with a passion for solving complex problems through user-centered research
• Attention to Detail: Ability to design, conduct, and analyze research with precision and attention to detail

Desirable

• The Senior UX Researcher will lead research initiatives, providing insights that will drive product and design decisions across multiple projects.
• Lead UX Research Initiatives: Conduct, manage, and lead end-to-end UX research projects, from initial scoping and planning to executing studies and synthesizing findings
• Develop Research Strategies: Collaborate with product managers, designers, and stakeholders to create a research roadmap aligned with business goals and user needs
• Conduct Research: Utilize a wide variety of qualitative and quantitative research methods including user interviews, surveys, usability testing, contextual inquiries, ethnographic studies, and data analysis
• Synthesize Findings: Translate research findings into actionable insights, presenting results in a clear and concise manner to stakeholders at all levels
• Advocate for the User: Act as a user advocate within the company, promoting a user-centered design approach and ensuring that user experience is a key driver of product decisions
• Cross-Functional Collaboration: Work closely with product managers, UX/UI designers, developers, and marketing teams to integrate research findings into product and design decisions
• Mentor Junior Researchers: Provide guidance and mentorship to junior UX researchers and designers, fostering a culture of continuous learning and user-focused decision-making
• Stay Current on UX Trends: Stay up-to-date with the latest UX research trends, tools, and methods, and introduce new approaches as appropriate
• Measure and Track Impact: Collaborate with product and design teams to measure the impact of UX research on product and business outcomes