Senior Product Designer, Spring Health

Stealth Venture

$159.1-194.2k

+ Stock options

Figma
Mid and Senior level
San Francisco Bay Area

3+ days a week in office

Spring Health

Personalized mental healthcare

Open for applications

Spring Health

Personalized mental healthcare

1001+ employees

B2BEnterpriseMental healthMachine LearningSaaS

Open for applications

$159.1-194.2k

+ Stock options

Figma
Mid and Senior level
San Francisco Bay Area

3+ days a week in office

1001+ employees

B2BEnterpriseMental healthMachine LearningSaaS

Company mission

To eliminate every barrier to mental health.

Role

Who you are

  • 4-5 years of experience as a product designer at a software company contributing to and leading the design of product experiences. Experience in developing healthcare products is highly preferred but not required
  • Experience working in an early stage startup environment, and a comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves
  • Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders, to create and deliver on a shared vision of success
  • Strong communication skills for articulating, discussing, and advocating for design decisions. Effectively collaborate and communicate cross-functionally to solve problems
  • Ability to give engineers guidelines so that they can move forward without fully completed designs
  • Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions
  • Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards. Comfortable using and contributing to Design Systems
  • Excellence in: product design, interaction design, information architecture, and copywriting. Front-end development skills are nice to have. Multiple examples of your ability to design best in class user interfaces. A portfolio of strong leadership and impact/metric-focused work
  • Expertise with Figma and prototyping
  • Love for design: you’re not satisfied with the status quo and always think of ways to improve
  • An ability to navigate ambiguity, with a bias towards execution over process

What the job involves

  • Reporting to the Director of Product, Stealth Venture, you will be in a high-visibility, high-impact role as a Senior Product Designer in a new initiative
  • This is an opportunity to be the foundational member of a product team for an innovative early stage product
  • You will be a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better
  • Integrate commercial intuition, clinical understanding, provider efficiency, patient safety, confidentiality, and compliance into the design process
  • Work with a cross-functional SWAT team of engineers, product managers, data scientists, and marketers to rapidly innovate and execute against company priorities
  • Carry projects through all the steps of the design process, including: product and user research, insight synthesis, ideation, high-fidelity user interfaces and user experience designs, testing and validation, and post-launch activities/evaluations
  • Establish a culture and development processes for best in class product design and quality
  • Communicate and craft every detail of new product features from idea to user experience, to pixel-perfect execution
  • Establish and track key performance indicators (KPIs) to measure the success, inform decisions and optimize results
  • Stay informed of industry trends, competitor products, and emerging technologies to inform and influence the product strategy and direction
  • Help everyone across the organization understand design decisions and progress through high quality documentation and guidance
  • Launch an innovative, high-impact mental health product within 5 quarters
  • Deliver on market-leading usability and satisfaction (CSAT >4.5) for our users
  • Improve clinical tools and workflows, allowing us to measure clinical outcomes for >50% of recurring users
  • On-time delivery of a broad set of cross-functional design deliverables

Our take

Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalized, failing to deliver the personalized mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.

Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalized care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.

The behavioral health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasizing the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.

Freddie headshot

Freddie

Company Specialist

Insights

Led by a woman
Top investors

Some candidates hear
back within 2 weeks

77% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Jul 2024

$100m

SERIES E

Apr 2023

$71m

LATE VC

Total funding: $465.1m

Company benefits

  • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • 10 allocated sick days per year
  • Flexible paid time off in addition to 12 paid holidays throughout the year
  • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
  • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
  • 4-4.5 months of fully paid parental leave
  • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
  • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
  • On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
  • Employer sponsored 401(k) match of up to 2% after 90 days of employment
  • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
  • Focus Fridays: no meetings, no distractions, just time for you to get work done
  • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
  • Up to $1,000 Professional Development Reimbursement per calendar year
  • $200 per year donation matching to support your favorite causes

Company values

  • Members come first
  • Move fast to change lives
  • Take ownership
  • Embrace diverse teams & perspectives
  • Science will win
  • Candor with care

Company HQ

Flatiron District, New York, NY

Founders

Adam Chekroud

(Co-Founder)

Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.

April Koh

(Co-Founder & CEO)

Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.

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