• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Excellent oral and written communication skills with both technical and non-technical stakeholders

Desirable

• As a Sr TPM on the Central Reliability and Response Engineering (CRRE) Red Team, you will spearhead cross-functional programs, products, and problem spaces that impact hundreds of teams, thousands of engineers, and millions of customers
• The primary charter of the team is chaos engineering, which means you will be involved in the design and execution of production-based experiments that validate our software resilience and fault tolerances
• During peak sales events, the Amazon retail website handles tens of thousands of customer orders and tens of millions of requests....per minute
• What if we didn’t have to wait for these events to see how the thousands of micro-services behind the website would behave
• What if we knew how these services might act if an availability zone goes down
• What if we can create misbehaving clients on multi tenant platforms to ensure tenant isolation works
• These are not hypotheticals — our team is designing and executing chaos experiments to simulate these types of scenarios and more
• You’ll get the chance to experience Chaos Engineering at an unrivaled scale that only a few companies in the world deal with
• We’re fundamentally reshaping how Amazon maintains an always-ready resilience posture by helping to expose issues before our customers do!
• You will join a team of 20+ engineers and growing who are building tooling to allow these experiments to be run with safety, repeatability, and scalability
• As a Sr TPM, you will be involved in technical experiment design, client outreach, data analysis, system architecture, risk mitigation, and evangelizing chaos engineering culture across Amazon
• You will influence hundreds of teams as well as key decision makers like org-wide directors and VPs
• The problems we are solving for have a fair amount of ambiguity and technical complexity, and you will help to simplify this and distill it into incremental and achievable deliverables
• We’re looking for someone who can help lead our teams in identifying problems proactively, direct software-based initiatives, and turn any manual work we’re doing into repeatable processes that our software engineers can effectively automate
• You will be getting into the technical weeds with our engineers; as a reliability engineering team, it’s important that we can dive deep into reliability issues that pose risks to the global retail websites
• This role requires strong writing skills to complement Amazon’s doc-focused culture
• You will be expected to draft documents that utilize data-driven analysis, an understanding of system architectures, and present arguments from multiple viewpoints to help stakeholders understand our problem space and influence key decision makers
• You will frequently be discussing and evangelizing these concepts across hundreds of Amazon teams
• Given this we are interested in candidates that can demonstrate working across large organizational structures and effectively manage expectations given varied team cultures
• We often don’t know exactly what we’ll find when we run these chaos experiments, so we place a heavy emphasis on rapid prototypes and agility
• We deal with high levels of ambiguity and convert head-tilting ideas into streamlined workflows that are repeatable and safe
• We’re building multiple systems from the ground up that focus on chaos engineering at scale and safety mechanisms that help us detect and mitigate real customer impact in production environments
• Our work is intentionally provocative and centered around challenging the status quo inside of Amazon
• We find this work exciting, rewarding, and fulfilling, and we hope you will too
• Our leaders are invested in this work and our teams, and we’re excited to explore your passions as an individual and as a technologist!