QA Analyst, Persona
$70-120k
+ Equity
Identity verification infrastructure solution
Be an early applicant
Identity verification infrastructure solution
201-500 employees
Be an early applicant
$70-120k
+ Equity
201-500 employees
Company mission
To create the ideal identity verification experience for your business and customers.
Role
Who you are
- 2-5 years of relevant QA technical experience
- Experience in Web-based software testing, Mobile device testing on iOS and Android, and API testing
- Ability to understand and create test plans
- Strong project management/planning skills
- A proven record of prioritizing and coordinating work across a large number of product teams
- Track record of collaborating with Product and Engineering teams and other QA analysts
- Resourceful self-starter who is willing to proactively reach out to find information and learn
- Comfortable devising structure for testing with ambiguous requirements
- You have a positive attitude and a growth mindset
Desirable
- Experience QA testing for a B2B enterprise platform
- Experience working at a fast-paced startup
- Experience in test automation
- Experience working with Datadog Synthetics and Charles Proxy
What the job involves
- Persona is looking for a QA Analyst to join the Product team
- You will help our Engineering and Product team pursue relentlessly high standards by holding ourselves to a high bar today and a higher one tomorrow through comprehensive testing and thorough reporting
- You will help our team and our customers by making sure the products we ship are in top shape
- In your day-to-day, you will conduct a series of smoke and comprehensive testing for our deploy while balancing focused testing for launches of strategic customers’ flow or important features
- You will summarize results for internal stakeholders, develop repeatable processes, and create best practices for Engineering and Product so we can improve the whole process together
- You will work cross-functionally with Product, Engineering, and Post-Sales
- Work with Deploy Captains to certify a deploy, help triage, and work with teams to resolve blockers
- Deeply understand and test the core functionalities of the Persona Platform and key customers’ flows
- Work with PMs and Engineers on guiding and providing best practices for QA/Testing parties
- Work with various Eng on automating tests as much as possible so manual testing is done only when it is absolutely necessary
- Work with the external QA team to ensure tests are performed effectively on a timely manner
- Review PRDs, functional and design specifications
- Develop test plans, cases, scripts and reports
- Hold and facilitate test plan/case reviews with cross-functional team members
- Perform testing on different devices, operating systems, and browsers
- Helping triage complex customer issues
Our take
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention, and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded, and themed to create custom-tailored flows for any use case
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location, and behavioral patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts
Recently, Persona partnered with Member Driven Technologies (MDT) to enhance identity verification for credit unions. This partnership enables credit unions to adjust their identity verification flows in real-time based on risk signals, improving user conversion and fraud deterrence. The collaboration aims to streamline operations and strengthen fraud prevention, both digitally and in branches. Since founding, Persona has been scaling its offerings and now boasts a worldwide presence, serving clients in nearly every country and supporting 20 languages.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
40% employee growth in 12 months
Company
Employee endorsements
Nice people
"Everyone who I have met and worked with so far have been intelligent and welcoming, and I feel like I can dive in and ask for help from anyone at..."
Funding (last 2 of 4 rounds)
Sep 2021
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company values
- People first. We will not make decisions that are good for the business but are not good for people — whether those people are our customers, their customers, or our team.
- Pursue relentlessly high standards. We hold ourselves to a high bar today and a higher one tomorrow. While we celebrate our wins, we constantly strive to raise the bar.
- Lead by serving. We share early and often to push our work forward, creating a space where it’s ok to ask questions and show unpolished demos instead of waiting for a perfect spec.
- Work in public. We encourage collaboration and transparency, sharing early and often to push our work forward. We create a space that makes others comfortable to ask questions, share unfinished thoughts, and show unpolished demos instead of waiting for a perfect spec.
- Start small, think big. Starting small allows us to provide value while learning lessons without losing sight of our vision.
- Speed is not a tradeoff. Speed is important, but so is quality. We strive to find ways to optimize and increase both. Going fast does not imply that our quality will suffer. Instead, it means we focus on being more efficient while continuing to operate at a high level.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Rick Song
(CEO)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
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