Senior Director of Revenue Operations, Bitly
$177-226k
Plus stock options
More information about location
URL shortener tool
Job no longer available
URL shortener tool
201-500 employees
Job no longer available
$177-226k
Plus stock options
More information about location
201-500 employees
Company mission
Bitly's mission is to help businesses to grow and protect their brands by fostering deeper connections with users on the internet. It allows client companies to shorten their URLs, providing trusted and concise call-to-action links while using analytics and insights to maximise their marketing campaigns.
Role
Who you are
- Proven experience (8+ years) in revenue operations, sales operations, or a related field within a SaaS or technology company
- Strong leadership skills with a track record of building and managing high-performing teams
- Demonstrated ability to develop and execute strategic initiatives to drive revenue growth and operational efficiency
- Expertise in data analysis, reporting, and forecasting, with proficiency in CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Gainsight)
- Excellent communication skills with the ability to effectively collaborate and influence stakeholders at all levels of the organization
- Detail-oriented with a focus on continuous improvement and process optimization
- Strong business acumen and a deep understanding of SaaS business models and revenue drivers
What the job involves
- Bitly is looking for a seasoned Senior Director of Revenue Operations to drive strategy and operational excellence within our sales and customer success organizations
- This role will lead and build a team responsible for ensuring that GTM teams have the data, strategies, and process support to accomplish key business outcomes and maximize revenue growth
- This role reports to the SVP of Sales and Customer Success, and will work closely with Sales, Sales Development, Customer Success, Product, Marketing, Finance, and HR to drive operational alignment and a positive customer experience
- Strategy Development: Collaborate with executive leadership to develop and execute strategic initiatives aimed at optimizing revenue generation, improving operational efficiency, and enhancing customer satisfaction
- Sales and Marketing Alignment: Foster alignment between the sales and marketing teams to ensure seamless coordination throughout the customer journey, from lead generation to conversion and retention
- Process Optimization: Evaluate existing processes across sales, marketing, and customer success functions to identify opportunities for optimization and efficiency gains. Implement best practices and automation tools to streamline workflows and enhance productivity
- Data Analysis and Reporting: Utilize data-driven insights to inform decision-making, identify trends, and track key performance indicators (KPIs) related to revenue generation and customer engagement. Develop comprehensive reports and dashboards to provide visibility into performance metrics
- Revenue Forecasting: Lead the development of accurate revenue forecasts based on historical performance, market trends, and sales pipeline analysis. Work closely with finance and executive teams to align revenue projections with overall business objectives
- Technology Integration: Evaluate, implement, and integrate technology solutions to support sales, marketing, and customer success initiatives. Ensure seamless integration between systems and platforms to facilitate data flow and process automation
- Team Leadership and Development: Build and lead a high-performing revenue operations team, providing mentorship, guidance, and professional development opportunities. Foster a culture of collaboration, accountability, and continuous improvement
Our take
Bitly provides the service of shortening URLs along with offering link management for companies. Many major companies utilize shorter URLs for branding reasons; for example, Pepsi uses pep.si.
Shortened URLs have become big business, and competition in the space comes from the likes of TinyURL, along with Rebrandly and BL.INK. Bitly, that was majority purchased by Spectrum Equity for $63 million in 2017, has raised massive amounts of funding and achieved impressive annual revenues, and certainly seems to have established itself as a credible business in the market.
After acquiring leading QR code platform Egoditor and its flagship site QR Code Generator in 2021, Bitly has embarked upon rapid expansion, and added to the pool of talent across the business. For now, the company's focus seems to be on growing its global SaaS footprint; targeting QR Codes, link-in-bio, and link management.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2012
$15m
SERIES C
Oct 2010
$10m
SERIES B
Total funding: $30m
Company benefits
- Stock Options
- Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly)
- 401k with up to 4% employer match
- One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance
- Wellness reimbursement program
- Partial cell phone service reimbursement
- Voluntary LegalShield for legal services and IDShield for identity theft protection
- Unlimited vacation, personal time, and flexible work from home policies
- Remote options & work from home stipend
- Generous parental leave policies; maternity and parental leave for growing families
- Budget for professional development opportunities, including courses and conference attendance
- Snacks, drinks, and weekly catered lunches
- Company sponsored volunteering opportunities
Company values
- Customer First - We are fiercely committed to our customers’ success. Our job is to ensure that our trusted platform, performance, and people help customers achieve their goals.
- Growth Focused - We are building a fast-growing, healthy business powered by quick learning, constant optimisation, and data-driven decisions.
- R.E.S.P.E.C.T - We are a team that respects each other and values diversity and inclusion. We treat others as we’d want to be treated and uphold the highest levels of integrity in everything we do.
- >(!=) - We are driven to win, bring our “A Game” to work each day, and deliver exceptional results..
- Do or Do Not, There is No Try - We say what we are going to do, and we do it.
Company HQ
Flatiron District, New York, NY
Articles
Founders
Toby Gabriner
(CEO, not founder)Was an Investor and Board Member at both Improvado and Popwallet. Former CEO of NextRoll, Inc.
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