Marketing & Operations Data Analyst, User Interviews

$95-110k

Plus annual performance bonus target and stock options

SQL
Python
R
Junior, Mid and Senior level
Remote in US

More information about location

User Interviews

User research and product testing services

Job no longer available

User Interviews

User research and product testing services

101-200 employees

B2BRecruitmentMarket research

Job no longer available

$95-110k

Plus annual performance bonus target and stock options

SQL
Python
R
Junior, Mid and Senior level
Remote in US

More information about location

101-200 employees

B2BRecruitmentMarket research

Company mission

To make user research and product tests effortless.

Role

Who you are

  • 2-5 years experience using analytical skillset to support stakeholders
  • SQL fluency
  • Experience working with large, complex datasets
  • Experience with dashboard creation and BI tools
  • Ability to verify, analyze, and present data in ways that other stakeholders can internalize
  • Comfort making data-backed recommendations
  • Strong communication and stakeholder management skills

Desirable

  • Familiarity with B2B marketing funnels, e.g. pipeline velocity, win rates, MQL → SQL rate, etc.(highly preferred)
  • Fluency with Marketing analytics concepts such as LTV, CAC, MTA, etc
  • Bachelor’s or Master’s in a quantitative field (e.g. Statistics, Mathematics, or Economics); relevant professional experience can be a replacement
  • Familiarity with Python/R
  • Familiarity with statistical analysis and hypothesis testing

What the job involves

  • You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder
  • You’ll be expected and trusted to take ownership of your work and to communicate clearly and transparently with your distributed teammates
  • As a Business Data Analyst, you’ll be support our Marketing and Operations teams, helping them understand what's working and what isn't
  • Use analytical skills to simplify complex business questions, create and test hypotheses, and turn results into actionable business recommendations
  • Collaborate with stakeholders in end-to-end analyses, including gathering data, analyzing it, and presenting informative visualizations to all levels of the company
  • Help Marketing and Operations teams use data to make the best decisions possible. You'll uncover trends and insights that inform what our teams do next
  • Partner with the rest of the Analytics team for cross-functional analyses and to ensure consistency across teams
  • Work with Data Engineering to improve our long-term data strategy and make our pipelines run more efficiently
  • Focus on automating reporting tools and dashboards to track business metrics at scale

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

For a company to conduct a study around user research, it can take weeks or even months. The process of collecting user feedback is often long and arduous for many companies. User Interviews is a platform that recruits consumers who are keen to give feedback on products and ideas.

The company profiles the users in its network and match them with companies, making it easy for the client to engage with the most suitable product testers out there. The cofounders of User Interviews, Basel Fakhoury and Dennis Meng, came up with the idea following a failed project. Before deciding on their next product, they were carrying out product feedback sessions and quickly saw how difficult was to recruit and manage a large pool of testers.

To date, User Interviews has amassed some high profile clients included Amazon, Microsoft, Colgate, and Spotify. The company has experienced almost 150% percent annual growth since its conception.

Insights

Top investors

Some candidates hear
back within 2 weeks

9% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Dec 2022

$27.5m

SERIES B

Mar 2021

$10m

SERIES A

Total funding: $43.5m

Company benefits

  • Annual performance based bonus compensation
  • Equity options
  • 100% premium covered medical & dental employee coverage
  • Annual membership to One Medical Group & Talkspace
  • 4 weeks of PTO to start + accrue an additional day each year
  • Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
  • Flexible, paid parental leave
  • 401k with $200/month employer contribution
  • $250 office setup stipend (in addition to computer provided)
  • $500 annual learning & development stipend
  • $50/month work from home stipend
  • Awards for 360-degree recognition, work anniversaries, & birthdays
  • 1-2 team retreats per year (virtual and in-person options)

Company HQ

Park Slope, NY

Founders

Basel Fakhoury

(Co-founder & CEO)

After graduating from Harvard Law School, Basel worked at EvoApp and Altman Vilandrie & Company as an Analyst before co-founding MobileSuites. He used this startup experience to co-found User Interviews in August 2015, serving as CEO since.

Dennis Meng

(Co-founder)

After graduating in Computer Sciences at Yale, Dennis worked at the strategy consulting firm Altman Vilandrie & Company as an Analyst. He then Co-founded MobileSuites, a room service app and acted as CEO for 2 years.


People progressing

Having spent over 10 years at Go Overseas, which he founded in 2011, Tucker joined User Interviews as Director of Customer Success in December 2019. He was promoted to VP of Revenue in January 2021.

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