Senior Sales Compensation Analyst, ServiceTitan

$95-137k

Plus annual bonus and equity

Senior level
Remote in US
ServiceTitan

All-in-one operating platform for trades

Job no longer available

ServiceTitan

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Job no longer available

$95-137k

Plus annual bonus and equity

Senior level
Remote in US

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Role

Who you are

  • BA/BS in a related field
  • 5+ years of experience in sales compensation and knowledge of incentive systems
  • Experience in sales compensation in a professional, fast-paced environment. SaaS industry experience preferred
  • Possess strong analytical skills to effectively analyze data and create meaningful, understandable models, reports, metrics, and charts
  • Strong quantitative, analytical and organizational skills
  • Excellent documentation, communication and presentation skills
  • Ability to thrive in a dynamic start-up environment. Able to quickly adapt to new technologies and process changes
  • Sales compensation system experience preferred in CaptivateIQ, Xactly or Anaplan

What the job involves

  • We are looking for an energetic, problem solving, analytic Sr. Sales Compensation Analyst who will continue to drive excellence for our Sales Compensation initiatives
  • As part of the Sales Compensation team, this role will be responsible for monthly setups of sales participants, review of sales compensation plans, commission crediting and calculations and managing reports and ticketing queue
  • You will participate in the sales compensation plan design and will provide analysis and feedback for the segments that you support
  • You will collaborate and partner with Sales, Sales Ops, Finance, People Ops, and Business Tech to provide insights and resolve issues
  • This role will ensure that ServiceTitan’s sales compensation programs support the company’s strategic objectives, meet legal requirements, and align with ServiceTitan’s compensation philosophy
  • The Sr. Sales Compensation Analyst will be a key member of the Sales Compensation team
  • The ideal candidate is self-sufficient, and a team player that constantly strives to scale and improve on processes, has an eye for details with accuracy, and excellent communication skill
  • Manage the end-to-end process of sales compensation administration. This includes monthly setups of new hires and transfers, review and audits of crediting and commissions, managing case queues and monthly and quarterly close processes
  • Knowledge of policies and application of those policies to help execute change requests and exceptions. Continuously provides inputs where needed and identifies gaps in process and policies
  • Maintain monthly metrics reporting, commission inquiries, and ad hoc analysis
  • Work with external and internal auditors on an ongoing basis for SOX commission process and testing
  • Support projects that assist sales enablement, SOX compliance and systems integration
  • Build trust and relationship with the cross-functional teams
  • Systems and tooling configuration for commission crediting and calculations
  • Partner with sales and ops leadership to handle plan disputes and escalations, and be able to handle and action in a timely fashion
  • Build training and communication materials and conduct sales compensation enablement sessions to ensure participants understand their compensation plan and system features

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

Insights

Top investors

Few candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Company benefits

  • Flexible time off
  • Fully paid individual medical, dental, and vision coverage
  • Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
  • Tax free savings via HSA, FSA, and Dependent Care FSA
  • 401(k) match
  • Personal development programs and annual learning budget
  • Medical plan with up to $20,000 in fertility coverage
  • Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
  • Adoption support including reimbursement of up to $20,000
  • Bereavement leave for loss of a pregnancy or loved one
  • Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Company values

  • Be unapologetically you
  • Bring your best
  • Make bold moves
  • Keep it human
  • Work your way

Company HQ

Downtown, Glendale, CA

Founders

They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.

Vahe Kuzoyan

(President)

Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.

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