Account Manager, Yotpo
Small and Medium Business, SMB
+ Equity in options
3 days a week in office
eCommerce marketing platform
Open for applications
eCommerce marketing platform
501-1000 employees
Open for applications
+ Equity in options
3 days a week in office
501-1000 employees
Company mission
Yotpo's mission is to provide brands with everything they need to create winning customer experiences, from discovery to purchase.
Role
Who you are
- You take a methodical approach to sales, continuously seeking opportunities to maximize efficiency and effectiveness
- You are a self-starter, prioritize effectively, and build for scale
- You can navigate through ambiguity and adapt rapidly to shifts in direction, based on evolving business needs
- Although you are competitive with yourself, your ultimate goal is winning as a team
- You optimize for long-term success over short-term gains
- 2+ years experience managing a full sales cycle
- Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
- Excellent organizational and interpersonal skills
- Outstanding written and verbal communication
- Track record of over-achieving sales targets
- Ability to utilize Sales CRM tools (we use SalesForce)
What the job involves
- As a Yotpo Account Manager, you will drive incremental revenue by strategically partnering with existing customers in our SMB portfolio
- You will sell additional products and/or expand the scope of existing packages, while navigating sales cycles across multiple product offerings
- Serve as a trusted advisor to our clients, educating them on the value of a consolidated eCommerce stack
- Maximize revenue with current customers by identifying needs and customer pain points, selling additional/relevant products and services, and expanding existing packages
- Continuously identify creative strategies to engage clients and close incremental revenue, managing cross-sales cycle from lead to close
- Evangelize Yotpo’s vision and products, tailoring its presentation to the needs of different customer types
- Partner cross-functionally with Customer Success, Product, Marketing, and Operations to optimize customer experience and business outcomes
- Utilize Sales CRM tools to track sales progress as well as forecast and prioritize to achieve quarterly quota goals
- Understand and learn about the e-commerce industry, including competitive product offerings
Otta's take
Theo Margolius
COO of Otta
The retail sector is continuing its decisive pivot towards eCommerce, creating a vast and growing market for innovative eCommerce tools and software. Yotpo is a SaaS-based eCommerce marketing startup offering integrated data-driven loyalty, SMS marketing, and review solutions, amongst others, on a single platform.
The company has already secured strategic partnerships with major eCommerce platforms including Shopify, Salesforce, and Adobe. In a sector where the breadth of reach is key, it is wise to deepen existing partnerships and continue with new acquisitions - both of which appear to have remained a priority for Yotpo alongside the launch of its eCommerce Retention Marketing Platform in 2023.
Its focus on a single platform and integrated experience is likely to be a success, as the spate of new eCommerce tools is creating a real need for streamlined and optimized management as the sector develops. If Yotpo can become the one-stop shop of choice for vendors of all sizes, it stands to capitalize well on the growing eCommerce sector.
Insights
Few candidates hear
back within 2 weeks
-2% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2021
$30m
LATE VC
Mar 2021
$230m
SERIES F
Total funding: $435.8m
Company benefits
- Private healthcare, dental and optical included
- Pension contribution
- Voluntary death in service policy
- Cycle to work scheme
- Generous PTO, volunteer days, holidays and flex days
- Individualized career development, rewards and recognition
- Wellness and philanthropic programming and events
- Hybrid work model
Company values
- Glow Up
- Make the World Better
- Flex
- Bring Your Whole Self
- Casual Everyday
- Passionate
Company HQ
Hudson Square, New York, NY
Founders
Tomer Tagrin
(CEO)Served for 2 years in the Israeli Defense Force, then founded Ikick and worked as a Chip Design Developer for Intel. Started working as a Contributor for The Next Web in 2010, and co-founded Yotpo in November 2010.
Omri Cohen
(COO)Served in the Israel Defence Forces for 2 years and then went on to become a student at the ASIC Team at Essence Security. Left after 1 year to co-found Yotpo.
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