IT Manager, Coactive

• Success in this position requires the ability to thrive in a fast-paced, rapidly changing environment driven by growth
• A bachelor’s degree or equivalent hands-on experience in a relevant field
• Deep expertise in IT systems, with at least 6 years of experience in IT support or IT management roles—preferably within start-up or mid-sized company environments
• Strong practical skills in designing, configuring, and troubleshooting network topologies and a firm understanding of firewall management and security best practices
• Experience managing Google Workspace, Mac devices, Kandji MDM, etc
• Working knowledge of cloud platforms such as AWS, GCP, or Azure; familiarity with DevOps or SecOps workflows is a plus
• Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical audiences
• Understanding of NIST cybersecurity controls and frameworks
• Solid grasp of data privacy regulations and compliance requirements, including SOC 2 Type II

• To accomplish our goals, our team is seeking a dedicated and experienced IT Manager
• In this role, as a full-time IT team member, you'll be presented a unique opportunity to contribute to the company's growth in terms of personnel and technological advancements
• This role is responsible for developing, maintaining, and implementing processes and technologies that support and strengthen our IT infrastructure
• It goes beyond day-to-day operations by leveraging established frameworks and regulatory standards to build a solid foundation for our overall business systems
• As a managerial position, you will take the lead in shaping a mission and vision centered on scalability, while also offering direct, hands-on support to meet the organization's evolving needs
• This role will lead the delivery of scalable, secure, and efficient technology solutions that drive business performance
• It is responsible for planning, implementing, and optimizing IT systems and processes, with a strong focus on automation and seamless integrations across platforms to maximize operational efficiency
• Strategic Planning: Develop and execute IT strategies that align with the organization's objectives, anticipating future needs and technology trends
• Infrastructure and Systems Management: Oversee the design, deployment, and maintenance of hardware, software, and network infrastructure to ensure reliability and scalability
• System Integrations and Automation: Lead efforts to integrate internal systems and implement automation solutions that eliminate manual tasks and improve data flow across departments
• Onboarding/Offboarding Optimization: Continue to streamline employee lifecycle processes by automating user provisioning, access control, and deactivation to enhance security and reduce administrative overhead
• Solutions Implementation: Evaluate, upgrade, and deploy IT solutions that support evolving business requirements and enable productivity
• Security and Compliance: Enforce robust security practices and ensure all IT operations comply with legal, regulatory, and industry standards
• Monitoring & Preventive Maintenance: Implement proactive monitoring tools and schedules to detect issues early and maintain system health
• Vendor and Asset Management: Manage relationships with third-party vendors, including contract negotiations, service quality, budgeting, and asset tracking
• User Support and Troubleshooting: Provide timely and effective technical support, resolving issues to minimize downtime and maintain user satisfaction
• His role involves working closely with key departments across the organization to gather stakeholder requirements and define the scope of critical projects

• 100% medical, dental & vision coverage for you
• Medical, dental & vision partially covered for your dependents
• 401K
• Unlimited PTO
• An allowance to set up workstations however you want
• A supportive environment with opportunity for growth
• Social events ranging from happy hours and hiking to board game nights and games of Mario Kart

Total funding: $40.4m

CoactiveAI is on a mission to help humans and machines work together by empowering data practitioners and data-driven teams to unlock insights in unstructured image and video data.