Account Manager, Unlimit

Portuguese Speaking

Salary not provided
Mid level
London

3-5 days a week in office

Unlimit

Global payments solution provider

Be an early applicant

Unlimit

Global payments solution provider

201-500 employees

FintechB2BPaymentsFinancial ServicesSaaS

Be an early applicant

Salary not provided
Mid level
London

3-5 days a week in office

201-500 employees

FintechB2BPaymentsFinancial ServicesSaaS

Company mission

To eliminate financial borders for businesses all over the world.

Role

Who you are

  • Minimum 3 years of experience in key account management, customer support, sales or business development in payments / card acquiring industry. Senior or team lead experience would be considered of great advantage
  • University degree or equivalent in Economics, Business Administration or relevant field of study
  • Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management
  • Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills
  • Proficient Portuguese is a must, Spanish is a plus

What the job involves

  • Great opportunity for experienced Senior / Team Lead Client Relationship Manager from payments industry to join an international fast-growing fin-tech company to become a key CRM person in the region responsible for handling the merchants and customer relations operations in Brazil acting as a part of Customer Success global team
  • Handling effectively the incoming leads, demonstrating technical selling skills and products knowledge, delivering effective presentations to potential and existing merchants
  • Relationship Management: establishing productive, professional relationships with merchants and leverage those relationships to drive the best possible merchant experience
  • Commercial/Portfolio Growth: By focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts
  • Feedback: Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicate these to relevant functions
  • Coordinating the upscaling of the operations related to the Customer Success Department for the Brazil market, liaising with departments / teams involved in the delivery of our services

Salary benchmarks

Our take

Unlimit, formerly Cardpay, offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company’s offering spans Europe, the UK, LatAm, APAC, India, and Africa and provides financial solutions to deliver solutions that eliminate financial borders.

For regions of the world like Latin America, payments are not yet digitised. In countries such as Brazil, there is a huge reliance on domestic payment solutions on account of the large unbanked segment of the population. Close to 44% of its total population doesn’t have a bank account. As a result, they rely on solutions like Boleto which is paper slip with a barcode or electronic voucher which can be scanned at any corner shop.

Traditionally banks have failed to satisfy the fast and booming online markets outside of Europe and the US, leaving an opportunity for digital-first, global payment processing companies. As a result, there is fierce competition in the space. However, Unlimit is rapidly gaining pace through the acquisition of Latin American Picpay and a partnership with Asian cross-border digital payment company Alipay+.

Kirsty headshot

Kirsty

Company Specialist

Insights

Few candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Company benefits

  • Attractive monthly salary paid in line with experience
  • Vacation, sick, and paid holidays
  • Remote, Full-time: 5/2
  • A team of top international professionals to learn from
  • Multicultural working environment

Company HQ

City of London, London, UK

Leadership

Extensive experience in the payments field within fintech startups across Europe and Asia.

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