Solutions Architect, Writer
Pre-sales
+ Stock options
AI writing assistant
Open for applications
AI writing assistant
201-500 employees
Open for applications
+ Stock options
201-500 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- 5+ years in technical customer facing roles, including 3+ years of experience in sales engineering, solutions architecting or even Product roles
- Have worked with Fortune 500 customers for a high growth, B2B SaaS company
- Experience with generative AI and prompt engineering is a huge plus
- Nice-to-have: Python chops
- Experience working with APIs
- An excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiences
- Highly versatile, can lead a discovery session with multiple stakeholders, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdles
- Customer outcome oriented: a laser focus on delivering solutions that create meaningful business results
- Tenured problem solver, able to identify the root cause of issues and work collaboratively to resolve
- Experience working across many customer stakeholders and teams
- Previously been a top-performing SA and have sold 1M+ deals in highly regulated spaces
- Familiar with financial services companies (investment banking, banks)
What the job involves
- As a Strategic solutions architect, your objective will be to support our prospects in identifying, evaluating and validating ways in which Writer can make a meaningful impact to their business and the content they create
- This is not just a consulting role, you’ll be spending a lot of time building and running proof of concepts for prospects
- While reporting under the Customer Success organization, you will primarily serve the Sales team as their prospects evaluate Writer.
- You will provide technical expertise to uncover and validate use-cases, while also building proof of concept projects to validate Writer’s ability to meet a customer’s needs
- You'll be reporting to our Head of Solutions Architect
- Partner with our Account Executives and prospects in use-case validation calls as the technical expert to uncover how they can leverage solutions including, custom templates, Knowledge Graph and our APIs
- Scope prospect’s business and technical needs, including tools, workflows, data structure, and integration points to ensure Writer can feasibly execute against
- Conduct discovery on existing processes, identifying and quantifying current business pain and proposed impact of Writer’s solutions to address
- Build custom templates for customers, lead feedback reviews of the templates, and then conduct additional fine-tuning to meet customer criteria
- Lead proof-of-concept pilots of Writer by building solutions to validate technical requirements
- Act as the technical lead for RFP responses and evaluations
- Work hand-in-hand with prospects to explain the value of our APIs, while helping them evaluate and test use-cases with them
- Develop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendations
- Work alongside Product and Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output
- Act as a resource and technical liaison for our Partner ecosystem, ensuring they understand the capabilities and use-cases possible via our APIs and custom apps
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings as well as an impressive $100 million Series B awarded in 2023, the company is well-placed to seek further success into the future.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2023
$100m
SERIES B
Nov 2021
$21m
SERIES A
Total funding: $126m
Company benefits
- Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
- Flexible location and schedule options
- Competitive parental leave policy
- Company stock options
- 401k plan with employer contributions
- Learning and development stipend
- Generous PTO
- Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
- SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
Company values
- Connect: Writer’s success depends on the strength of our relationships. We strive to understand and respect each other on a human level.
- Challenge: We don’t shy away from conflicting points of view. The more diverse the perspectives, the better. Each and every Writer contributor is encouraged to question, challenge, and propose ideas across the business.
- Own: Regardless of role, we’re all owners. We strive to create an impactful, enduring company by building processes and owning outcomes.
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
May Habib
(CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
Salary benchmarks
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