Head of Product Strategy, loveholidays

Salary not provided
Expert level
London

3+ days a week in office (Hammersmith, London)

loveholidays

Holiday booking service

Job no longer available

loveholidays

Holiday booking service

201-500 employees

B2CTravelLifestyle

Job no longer available

Salary not provided
Expert level
London

3+ days a week in office (Hammersmith, London)

201-500 employees

B2CTravelLifestyle

Company mission

Loveholiday's mission is to create the ultimate online travel experience.

Role

Who you are

  • Successful candidates could come from a variety of backgrounds including consultancy or product management
  • Hands on experience of creating and executing on digital and commercial product strategies with set timelines and objectives to achieve & report on
  • Expert in conducting market research and analysis
  • Experience working across a range of senior stakeholders (including c-suite) across Commercial and Technical functions to align on strategic direction and focus
  • Experience leading complex cross-company programs to successful delivery
  • Experience mentoring and coaching team members

Desirable

  • Knowledge and understanding of the travel sector
  • Knowledge and understanding of two sided marketplaces (connecting customers and suppliers)
  • Experience working in a scale up company

What the job involves

  • Reporting to the Chief Product Officer
  • You will work alongside your peers in the product leadership team and the broader company senior management team to ensure we have an aligned and well understood vision and that we are placing our bets in a robust way to deliver against it, unlocking value for our customers, partners and ourselves continuously along the way
  • You and your team will research both our performance and the competitive landscape to find unserved needs and market opportunities and you'll be a sought out expert on the market and our customers - holiday makers and travel suppliers
  • You and your team will lead the discovery and delivery of strategic initiatives across the company, ensuring radical clarity on direction, progress and issues, enabling effective delivery across both technical and commercial teams
  • Collaborate across the organisation to devise and maintain our long term product vision
  • Lead and manage a small team of product strategists
  • Ownership of customer demographics (market and loveholidays), partnering with our research team to delve into customer segmentation and conduct market deep dives to understand where we sit in terms of market value and possible opportunities for us within the product space
  • Commercial deep dives to support product management and commercial teams
  • Lead strategic initiatives on a project basis, such as the delivery of new products or market launches
  • Coordinate the discovery and delivery of strategy white papers such as how AI is best leveraged in loveholidays, or our approach to addressing a new customer segment
  • Driving and embedding the strategy into processes, presentations and documentation as well as collaborating closely with C-Suite members

Application process

  • Talent Acquisition Partner screening - 30 mins
  • 1st stage with Hiring Manager - 45 mins
  • 2nd stage with key stakeholder/s including a case study to present, in office - 2 hours
  • Final stage interview with key exec members - 2 hours

Salary benchmarks

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Insights

44% female employees

39% employee growth in 12 months

Company

Company benefits

  • Discounted holidays for you, your family and friends
  • 25 days of annual leave + bank holidays
  • Company pension contributions at 5%
  • Individual training budget for courses, seminars and memberships to professional bodies
  • High degree of autonomy in a strong collaborative environment
  • Cycle to work scheme, season ticket loan and eye care vouchers
  • Hybrid working with 3 days working in our office (London) and 2 days WFH per week
  • Sustainably sourced fruit baskets in the office kitchen
  • Increased annual leave for long service
  • Ability to buy and sell annual leave
  • Enhanced maternity pay = 6 weeks of full pay and 20 weeks at 50% pay
  • Enhanced paternity pay = 4 weeks of full pay

Funding (2 rounds)

Oct 2016

$4.1m

EARLY VC

May 2011

$2.7m

EARLY VC

Total funding: $6.8m

Our take

Travel, both domestic and overseas, has been a huge part of the British economy since the late 20th century. In 2019, UK residents spent £43 billion on foreign holidays - almost double the amount spent a decade before.

Despite travel companies suffering considerable reputation damage back in 2020, as they struggled to refund customers whose booked holidays were suddenly cancelled, the appeal of companies like loveholidays to holidaymakers will undoubtedly endure seeing as they make the process of booking holidays much easier.

In the nearest future, loveholidays will need to focus on maintaining its reputation, especially given the wide array of direct competitors who could steal market share. At present, however, loveholidays is still one of the fastest growing online travel agents. If it can keep up the practices which have brought it success over the past 10 years, loveholidays is still in a good position to keep its growth strong for few years to come.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle