Senior Backend Engineer, Customer.io
Workflows
$160-184k
Automated marketing messaging platform
Open for applications
Automated marketing messaging platform
201-500 employees
Open for applications
$160-184k
201-500 employees
Company mission
To empower marketers to create thoughtful messages.
Role
Who you are
- Preferably 7+ years of backend development experience, with a proven track record of developing high-performance, scalable, distributed systems
- Strong proficiency in Go; experience with cloud infrastructure services; adept at building and maintaining cloud-native applications
- Solid experience with relational databases, particularly MySQL, with a knack for writing optimized queries and designing effective database schemas
- Capable of diagnosing and resolving complex technical issues, committed to improving existing systems and processes
- Excellent communication skills and a collaborative spirit, comfortable working in a distributed team environment and engaging with various stakeholders
- Works North/South American time zones
Desirable
- Background in industries that demand high scalability and reliability
- Mastery in developing asynchronous task systems, real-time data processing, and performance optimization
- Proven ability to lead projects and mentor engineers towards achieving excellence in code and system architecture
What the job involves
- I’m looking for a Senior Backend Engineer to join our Workflows squad, where you'll play a pivotal role in developing the backbone of our customer engagement platform
- Our squad plays a critical role at the heart of our mission to empower companies to build meaningful connections with their customers through personalized communication
- As our next great teammate, you’ll help push the boundaries of what's possible in customer engagement technology
- Design and implement robust services in Go that enhance our ability to scale dynamically and handle increasing volumes of data efficiently
- Improve our data handling and storage solutions, ensuring they can support the complex workflows our customers design
- Work closely with the product team to understand customer needs and translate these into impactful features
- Identify and address performance bottlenecks in our current systems, ensuring high reliability and responsiveness
- Guide other engineers, promoting best practices in software development and fostering a culture of technical excellence
Application process
- 30 minute video call with a Recruiter
- 60 minute Technical Interview with two members of our engineering team
- Take Home Assignment
- 60 minute Assignment Review Call with two members of our engineering team
- 60-minute Interview with Hiring Manager
Our take
Many businesses struggle with achieving their marketing goals because they send impersonal messages that fail to engage potential customers effectively. Customer.io aims to change this by offering a marketing automation tool that enables companies to send highly targeted messages to specific audiences, enhancing both retention and conversion rates.
Customer.io sets itself apart from competitors like Klaviyo and Braze by leveraging real-time behavioural data and advanced segmentation, This allows marketers to target individuals based on personal attributes and web history, making their messages more relevant and impactful.
In January 2022, Customer.io expanded its offerings by launching a mobile software development kit for iOS and Android and introducing new integrations with major data warehouse providers, such as Amazon Redshift and Google BigQuery. Following a successful funding round, the company is on its way to accelerating product innovation and expanding its team, aiming for continuous growth and success in the future.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2021
$5m
SEED
Mar 2017
$3.4m
SEED
Total funding: $9.9m
Company benefits
- Health & Wellness: We pay 100% medical, dental, vision, and supplemental insurance premiums for you AND your family
- Health Lifestyle Reimbursement: Up to $1,500 USD annually to be used for your healthy living needs, including gym membership, exercise equipment, and health applications
- Unlimited PTO: We recommend about 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
- 16 Weeks Paid Parental Leave: For birth, adoption, or foster care
- 401k Retirement Matching: up to 5% dollar-for-dollar match to retirement contributions
- Home Office Set Up: Up to $1,500 USD to help you get your home office set up, so you can do your best work
- Remote Work Stipend: $250 USD per month allowance to cover the costs of internet, cell phone plans, and other remote work costs
- Co-Working Space Reimbursement: Up to $300 USD per month for those times you’d prefer to work in a co-working environment
- Professional Development Budget: Up to $2,000 USD reimbursement per year to use on conferences, books, and seminars that help you develop your skills professionally
- One Month Paid Sabbatical: After five years to treat yourself to a vacation, or spend however you choose
- Company travel: Opportunities to meet in-person with your peers
Company values
- Empathy - We feel connected to our work and team when we can serve our customers in the best way possible
- Transparency - Embrace open communication to foster collaboration, innovation and grounded decision making
- Responsibility - Create an environment of accountability and autonomy to excel together
- Awkwardness - Celebrate our uniqueness and support our teams in an inclusive way
Company HQ
Nob Hill, Portland, OR
Articles
Leadership
Colin Nederkoorn
(Co-Founder & CEO)Extensive experience in Product Management. Most recently, they were Product Manager at LendingTree for 1 year and then Head of Product at ChallengePost for 2 years.
John Allison
(Co-Founder & Board Member)Worked in various roles in Software Engineering since 2014. Previous Software Engineer at Gilt Groupe for 1 year and then became Head of Engineering at ChallengePost.com for 2 years.
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