Operations Manager, Ridepanda

Salary not provided
Junior and Mid level
Los Angeles
Ridepanda

Online marketplace for electric bikes, scooters, and mopeds

Open for applications

Ridepanda

Online marketplace for electric bikes, scooters, and mopeds

1-20 employees

B2CTravelMarketplaceTransportElectric VehicleseCommerce

Open for applications

Salary not provided
Junior and Mid level
Los Angeles

1-20 employees

B2CTravelMarketplaceTransportElectric VehicleseCommerce

Company mission

To make city life more efficient, happy, and connected, all while being environmentally friendly.

Role

What the job involves

  • We are looking for an Operations Manager to help support and scale operations for Ridepanda - from product operations, data to fulfilment.
  • We need someone to help support in building the right structure, processes and playook for our operations and help build the foundation for the next stage of growth of the company :
  • Data-driven - Follow and improve the KPIs for the operations. Participate in business reviews, inspect/drive action plans to address performance deficit
  • Leadership - Hiring and managing a team of mechanics (E-bikes, Pedal bikes, E-scooters)
  • Collaborative - Work cross functionally across the different departments in the company
  • Ops Improvement - Research and implement process improvements to increase team efficiencies and effectiveness
  • Channel Feedback - Identify trends and provide feedback to other department heads
  • Ideal Background - Worked in operations at a high-growth company; technical experience in micro-mobility is a huge plus

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Two-wheel electronic vehicles have gone through an explosion recently, with hundreds of different varieties in each category available in the marketplace. While the benefits of electronic light vehicles are obvious - convenience, low running costs, environmentally friendly - it can be difficult for anyone to find the right one for them. Ridepanda, a company of self-described e-ride evangelists, aims to be a one-stop shop to help anyone find and purchase their ideal ride.

As the first online marketplace for micro-mobility, Ridepanda competes mostly against general marketplaces like Amazon and Facebook Marketplace, and against manufacturers' own e-commerce offerings. However with founders from Lime, Bird and Scoot, the company is experienced in the market and able to curate a wider range of vehicles and effectively target customers. Additionally it offers a range of support services such as assembly instructions, maintenance tips, repair assistance, and insurance, which are typically offered on a case-by-case basis if at all by competitors.

Ridepanda is focused on the US market for now, particularly in large urban centres, though it has eventual goals to expand. It is also planning a subscription service in the future, tapping into additional markets as demand for electric vehicles continues to grow.

Insights

Top investors

Few candidates hear
back within 2 weeks

Company

Funding (2 rounds)

Nov 2023

$3.8m

SEED

Jul 2021

$3.8m

EARLY VC

Total funding: $7.5m

Company benefits

  • Vision and dental
  • Cash bonuses
  • Electric vehicles discounts
  • Work from home opportunities
  • Health insurance

Company values

  • Cross-functional collaboration
  • Wonderful user experiences
  • Sustainability
  • Physical safety on the streets
  • Emotional safety in the workplace

Company HQ

Polk Gulch, San Francisco, CA

Founders

Having studied at the Haas School of Business, they worked at AIESEC International and INSA Lyon, before co-founding foodpanda in October 2012. They worked at Delivery Hero and Lime for almost 4 years before co-founding Ridepanda in January 2020.

Was a software engineer at Bird and Backend Technical Lead at Scoot Networks.

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