Human Resources Coordinator, Fetch
$24.00 / hour
Package management & delivery platform
Job no longer available
Package management & delivery platform
201-500 employees
Job no longer available
$24.00 / hour
201-500 employees
Company mission
Fetch's mission is to solve the package problem for property managers while adding a convenient amenity for residents.
Role
Who you are
- Minimum of two (2) years of experience, within a high-growth start-up environment that presents constant change, while working within a full-time remote capacity which involves working prolonged periods of time on a computer while sitting at a desk
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Working understanding of human resource principles, practices and procedures
- Excellent time management skills with a proven ability to meet deadlines in a remote work environment
- Ability to function well in a high-paced and at times stressful environment
- Proficient within the Google G Suite, use of a company HRIS (i.e.: Paycom), and use of a company Applicant Tracking System (ATS) for purposes of cross-functional collaboration within the department
What the job involves
- The Human Resources (HR) Coordinator supports as well as spearheads departmental people operations processes at the Company
- This position will also be continuously accountable for resolving all benefits-related requests/issues, ensuring effective application of plans of action relating to the Human Resources function, and will be instrumental in continuously supporting employee retention initiatives along with optimizing employee relations/satisfaction
- Position will also assist in supporting the creation, refinement, and execution of actionable plans that will be administered in accordance with federal and state regulations along with associated plan provisions that follow
- Lastly, this role is responsible for supporting the organization’s Leave of Absence program along with providing administrative support to the Human Resources function as the primary point-of-contact (POC) for all inquiries (inbound & outbound) including record-keeping, file maintenance, data integrity, and data entry of information into the company’s HRIS
- Administers health and welfare plans, including enrollments, changes and terminations. In association with this responsibility, the selected hire will also process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions
- Continuous performance of customer service functions, within the department, by answering employee requests and questions through our ticketing portal
- Reconciliation of benefits statements
- Conducts audits of benefits or other HR programs and recommends corrective action
- Assists with processing of terminations within the company Human Resources Information System (HRIS) portal
- Makes photocopies; mails, scans and emails documents; and performs other clerical functions
- Assists or prepares correspondence as requested
- Performs other related duties as assigned
Our take
Living in an apartment block often has drawbacks when it comes to receiving parcels, with missed deliveries and lost packages a common occurrence. Fetch is a last-mile package delivery service aimed specifically at people who live in multifamily apartment blocks.
While there is plenty of innovation and competition in this industry, Fetch attempts to set itself apart from rivals by working directly with apartment managers and offering flexible delivery, including late-night windows and to-door delivery for bulky items.
Fetch currently operates in more than 15 cities around the US, including Austin, Seattle, Denver and Chicago. The company has displayed impressive growth thus far, expanding across markets and communities to serve 375,000 units.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Mar 2024
$18.9m
LATE VC
Dec 2022
$45m
LATE VC
Total funding: $174.9m
Company benefits
- Option to work remotely
- Unlimited PTO
- Health, dental and vision benefits
- 401k plans
Company values
- People taking care of people - We believe in treating people and their possessions with respect and authenticity in all dealings. We care about the communities we serve and the people that live in them
- Deliver value - We are focused on results and align our business model with both profitability and growth. We work hard to deliver on our commitment to consistency and quality for our clients, partners, and investors
- Growth mindset - We’re always in growth mode, whether it’s through physical expansion or reimagining what's possible, we believe in the mantra of continuous improvement. We’re not afraid to fail. We’re not afraid to take risks and fail as long as we learn and grow from our mistakes
- Enjoy the journey - We know that our business is always changing and there’s always more to do. We also know that having fun and laughing as we go is what makes us who we are. We take time to stop and acknowledge where we came from so that we don’t miss how impressive the climb is
- Cultivate fans - We enjoy exceeding the expectations of our customers, our teams and ourselves. We take the role we play in people's lives seriously and know that they trust us to act responsibly and authentically. If our customers aren’t advocating for our people and our service, then we’re not performing at the level we should be
Company HQ
Museum District, Austin, TX
Articles
Leadership
Michael Patton
(CEO)Spent close to 2 years at Optum as a Financial Analyst before working at Constellation Brands. Then founded Fetch in May 2016.
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