Director of Site Reliability Engineering, Menlo Security
$158-263k
Cloud-based security platform
Be an early applicant
Cloud-based security platform
201-500 employees
Be an early applicant
$158-263k
201-500 employees
Company mission
To help businesses and organizations achieve full online productivity to achieve their goals by pre-emptively eliminating cyber attacks.
Role
Who you are
- Success in this role requires strong technical leadership skills; a broad background and understanding of systems, networks, and applications; and excellent people leadership
- The ideal candidate will have a proven track record of building and leading high-performing SRE teams, driving a culture of continuous improvement, and implementing effective processes and tools to achieve operational excellence
- Bachelor's degree in Computer Science or a related field
- 10+ years of experience in software engineering or systems engineering
- 5+ years of experience in a leadership role within SRE or DevOps
- Proven track record of building and leading high-performing SRE teams
- Experience with cloud infrastructure and technologies (AWS, GCP, Azure)
- Experience with containerization and orchestration (Docker, Kubernetes)
- Experience with monitoring, logging, and alerting tools (Prometheus, Grafana)
- Experience with automation and configuration management tools (Ansible, Chef, Puppet)
- Experience with scripting and programming languages (Python, Bash, Go)
- Strong leadership and communication skills, with the ability to influence and motivate others
- Excellent problem-solving and analytical skills, with a focus on root cause analysis
- Deep understanding of system architecture, design patterns, and scalability
- Strong knowledge of security and compliance best practices
- Ability to work effectively in a fast-paced, dynamic environment
- Excellent written and verbal communication skills
What the job involves
- The Tech Ops/SRE team ensures the reliability, scalability, and performance of our critical systems and infrastructure
- We expect failure, build security in by design, create evolvable systems, and enable multi-tenancy across the infrastructure
- Automation is an absolute for us
- We are committed to getting it done properly, the first time
- As the Director of Technical Operations, you'll manage a team of globally distributed engineers and engineering leaders across EMEA, Canada, and the US
- This team is responsible for managing the company's core infrastructure services and maintaining our constantly growing platform
- The team deploys and operates the Menlo Security product and infrastructure
- You will focus on streamlining processes, increasing the team's autonomy, and driving critical cross-functional projects with a variety of stakeholders
- Provide strategic direction and vision for the SRE team, aligning with overall company goals and objectives
- Build and mentor a high-performing SRE team, fostering a collaborative and innovative culture
- Develop and implement SRE best practices, processes, and tools to improve system reliability and performance
- Define and track key performance indicators (KPIs) to measure and report on SRE effectiveness
- Partner with other engineering teams to ensure seamless integration and collaboration
- Oversee the design, implementation, and maintenance of highly reliable and scalable systems and infrastructure
- Implement effective monitoring, alerting, and incident response processes to minimize system downtime and customer impact
- Conduct root cause analysis of system outages and incidents, driving continuous improvement efforts
- Implement automation and tooling to streamline operational tasks and improve efficiency
- Collaborate with development teams to design and implement software with reliability and performance in mind
- Participate in the development of capacity planning strategies to ensure adequate resources to meet current and future demand
- Participate in regular performance analysis and optimization efforts to identify and address bottlenecks and inefficiencies
- Work with development teams to optimize software performance and resource utilization
- Ensure that systems and infrastructure are designed and maintained to meet security and compliance requirements
- Implement effective security controls and monitoring to protect against unauthorized access and data breaches
- Participate in security audits and assessments, driving remediation efforts as needed
- Stay abreast of industry trends and best practices in security and compliance
Our take
Menlo Security takes a “zero trust” approach to computer threats by isolating all of a business’s web browsing, putting it on a remote server. Instead of depending upon software to scan and search for threats, it prevents attacks from ever reaching the system. Browsing activity no longer takes place on the end user’s device, instead, it all happens on a remote cloud service which is operated by the company. This service is the largest secure web gateway in the world.
Menlo Security has focused on protecting businesses from web and email attacks, and its model means that it can be integrated with most popular browsers. A particularly appealing aspect of its service is that it doesn’t require businesses to install new software or change their approach, drastically reducing friction for users and making onboarding a far simpler experience.
Currently used by 8 out of 10 of the world's largest banks and capable of completely stopping up to 90% of threats, Menlo Security is in a strong position. It is still continuing to develop its services, however, most recently building out a range of AI-powered tools to detect and prevent phishing and ransomware attacks. Moves like this seem likely to help keep Menlo Security at the forefront of its sector.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2020
$100m
SERIES E
Jul 2019
$75m
SERIES D
Total funding: $260.5m
Company benefits
- Healthcare
- Equity
- Holidays
- Wellbeing initiatives
- OneMedical
- Unlimited PTO
- Mental health days
- Catered lunches
Company values
- Customer empathy
- Think creatively
- Get it done
- Help each other out
- Stay aligned
Company HQ
Old Mountain View, Mountain View, CA
Articles
Leadership
Amir Ben-Efraim
(CEO)Having studied at UCB, Stanford, and UCLA, they worked in Business Development at Check Point Software before founding Blue Wireless in 1999. They continued to work in Security Software, before co-founding Menlo Security in 2013.
Poornima DeBolle
(CPO)They started their career as a Firmware Engineer for 3 years before spending 7 years at Check Point Security. They left their role at Altor Networks in February 2013 to co-found Menlo Security the following month, serving as CPO alongside being a member of Forbes Technology Council.
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