Staff Site Reliability Engineer, Birdie
£86-94k
+ £28.9K Equity
More information about location
1-5 days a week in office
Birdie is an Index Ventures backed healthtech SaaS radically transforming the lives of older adults.
Open for applications
Birdie is an Index Ventures backed healthtech SaaS radically transforming the lives of older adults.
101-200 employees
Open for applications
£86-94k
+ £28.9K Equity
More information about location
1-5 days a week in office
101-200 employees
Company mission
Birdie's vision is to unlock preventative, personalised & proactive home healthcare (using machine learning & AI) so that older adults can live longer, healthier lives in their own homes.
Role
Who you are
- Are passionate about the entire spectrum of reliability engineering and taking a leadership IC role for a scaling company
- Experienced with writing code to solve DevOps problems and are a pragmatic problem-solver, knowing when to build vs buy
- Able to handle ambiguity and uncertainty, adjusting your approach where suitable; You can deliver initiatives from end to end, working with cross functional peers from problem to solution
- Are someone who gets things done and is willing to step up, roll up your sleeves and take responsibility. You’re also a clear communicator, negotiator and influencer
- Appreciate the product mindset, dedicated to understanding user (developer) needs and driving innovation to enhance the overall user experience
- Able to work efficiently in a cross-functional team setting and with a high degree of self-motivation and accountability
- You follow best practice for the technologies you work with and understand why
- You're intensely curious, love learning new things and teaching others about them, acting as a mentor to other team members
Desirable
- Have proficiency in AWS and cloud-native architecture patterns
- Comfortable in a coding and scripting language
- Have proficiency with leveraging modern tracing, metrics and related observability topics - i.e. Open Telemetry
- Have proficiency creating strong CI/CD pipelines and adapting to the feedback you gain from them
- Strong foundations in security engineering (cloud and application), DevSecOps
- Clear understanding of SRE practices, goals and implementations
- A deep capacity to get things done
- Are someone who is inspired by, and seeks to embody our values
What the job involves
- As a Staff SRE you’ll contribute to influence and shape both the strategy and implementation of our evolving observability capabilities across the Birdie system; you’ll leverage OpenTelemetry and SRE practices to support squads in proactively identifying issues before they impact customers
- You’ll play a central role in our Incident Management and On-Call “experience”, building automations and driving practices that unify critical system operations and make OOH support run smoothly
- You’ll act as a Tech Lead for Disaster Recovery and support Platform and Product in defining and executing targeted improvements that cross-functionally achieve RPO and RTO targets
- You’ll be a key part of our “shift-left” DevOps success, whether it’s security best-practices, CI/CD, solid production considerations or just leveraging AWS to it’s fullest - you’ll be at the forefront of our non-functional strategies
- You’ll be working in an embedded model, acting as an expert on short term projects with a product squad providing hands-on contributions with their code, pipelines and configurations; along with working with your Platform colleagues in better maintaining infrastructure or improving developer tools
Salary benchmarks
Our take
Birdie offers in-home caregivers a suite of tools aimed at not only increasing their efficiency but ultimately improving the lives of those they provide care for. In the UK alone, nearly half a million individuals are on a waitlist for social care services, and nearly 50% of home care providers have reported their care workers are seeking alternative jobs.
Birdie comes into play by helping care providers optimise their time and minimise the administrative and regulatory burdens placed upon them. It counts over 700 care service providers in the UK including Alina Homecare, Medacs Healthcare, and Care at Home Group amongst its client base, ultimately helping over 35,000 individuals receive the in-home care that they need.
The company is a registered B Corp due to its socially and environmentally responsible practices such as its reduction of environmental footprint, fair worker compensation, and complete corporate/ financial transparency. It is now focusing on growing its solution and scaling into continental Europe, where it’s started to sign partnerships with local care providers, as well as wider business growth.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
49% female employees
40% employee growth in 12 months
Company
Employee endorsements
Autonomy
"Autonomy is very clear at Birdie, we aim to give our staff structure and support but let them be part of the decision making when it comes to..."
Funding (last 2 of 4 rounds)
Jun 2022
$33.1m
SERIES B
May 2021
$11.5m
SERIES A
Total funding: $55.1m
Company benefits
- Gym membership and numerous other wellbeing budget/perks and discounts via Axa.
- Birdie is a remote friendly organisation. Hiring in the UK, Spain, Ireland, Germany or France. We organise regular in-person events and online socials to make sure you can meet up with peers. Our approach to flexibility is a mature one. We know some folks have families and commitments to maintaining physical and mental health, so you have the ability to manage your time around your personal commitments.
- At birdie, you'll have a yearly personal development budget to put towards books (e.g., free audible subscription), courses, training and conferences; as well as continuous coaching within the team and with external experts. It’s about having a clear understanding of what it takes to grow from A to B, so you can do your best work.
- The doors to our London and Berlin offices are always open! If you’re more of a work-from-home soul, we also organise in-person events and online socials to help you create those bonds that make work more fulfilling. These include quarterly and annual retreats.
- 33 days base holiday (25 days + 8 bank holidays), birthday off, and company closure between Christmas Eve and New Years.
- Highly favourable parental leave policy; once you have spent six consecutive months on our payroll, primary caregivers get 26 weeks and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.
- Private health insurance with Axa that covers many physical and mental health costs.
- If you want to start cycling, birdie will buy a bike up-front and you can make a salary sacrifice to pay-off over the next 12-36 months.
- Birdie contributes to your pension
Company values
- We care: We care about our society, the people we work with and the ways in which we can impact millions of lives. We're committed to building a fantastic service for our users and our industry
- We succeed together: We want to bring everyone on our journey with us, going far beyond what is expected of us and our industry standard. We work to elevate each other, we trust each other, share everything and give continuous feedback
- We are brave & ambitious: We continuously challenge the status quo and open our arms to change. We make tough decisions and tackle problems headfirst. We are courageous enough to step outside our comfort zones because nothing is too big for us
- We love a little quirkiness: We believe in fun and hard work, giving us the tools to succeed and grow, while also creating an environment that celebrates humour, community spirit and idiosyncratic talents
- We strive for excellence: We’re obsessed with growth. In ourselves, our product, our teams and in our society. We recognise our strengths, share our work, take initiative, ask for help, improve ourselves and always reach higher than the day before
Company HQ
Holborn, London, UK
Leadership
Max Parmentier
(CEO)Spent 3 years at McKinsey before joining The Global Fund to fight AIDS, Tuberculosis and Malaria as Senior Advisor to the CFO and later Head of Sourcing Strategy and Supply Chain. Entrepreneur in residence at Kamet prior to starting Birdie.
Rajiv Tanna
(CPO)Spent 7 years in consulting and investment banking before joining WorldPay as Head of Corporate Customer Insights. Worked in senior product roles at Yieldify and ASOS before starting Birdie.
Abeed Mohamed
(Chief Commercial Officer)Previously worked as a consultant at BCG for 4 years, spending one of those years on secondment to Save the Children as a Market Insight Manager.
Diversity & Inclusion at Birdie
Sophie Anderson (Talent Acquisition Manager)
- birdie has a DEI team made up of volunteers from 6 chapters within the team to push educational sessions, policy updates and DEI best practices. This group has launched a number of Affinity groups, including a Parents and carers group and a Mental health group.
- In addition to this, in November 2021 birdie conducted a DEI specific company-wide survey with Fair HQ to isolate the areas we need to focus on improving, which lead to some great adjustments throughout the organisation.
- We currently partner with government programmes such as Kickstarter to offer internships to people who are struggling to enter the tech space.
- We also have an 'Off Gals' group dedicated solely to improving the experience for our female employees at Birdie.
- Finally, in November 2021 we updated our Parental leave policy to cover 26 weeks fully paid leave for primary care givers and 12 weeks full-paid for secondary caregivers.
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