Medical Operations Administrator, LIVI
GP appointments by video
Job no longer available
GP appointments by video
101-200 employees
Job no longer available
101-200 employees
Company mission
LIVI's mission is to make healthcare more equal and accessible for everyone, while continuously improving the experience for patients.
Role
Who you are
- Previous administrative experience is desirable
- Ability to build strong relationships with customers and stakeholders
- Excellent communication skills: proficient in English, both spoken and written
- Highly organised with strong attention to detail
- Able to use multiple systems and multitask in a fast-paced environment
- Strong initiative and problem-solving capability
- Strong communicator with excellent written and verbal communication skills
- An interest in the healthcare sector is essential
- Independent, well organised and with a "can-do" attitude
- Can commit to weekends and afternoons/evenings
What the job involves
- Efficiently and accurately process all referrals and prescriptions for our patients in a timely fashion and in line with KPIs/SLAs
- Send out discharge summaries to the patients and their practices
- Support our clinicians with any ad hoc requests when required
- Provide feedback to help to improve pathways/processes in the future
- Communicate with and support our GP's on a day to day basis
- Effectively manage our digital queue
- Utilise excellent attention to detail to efficiently book in patients into our medical record system
- Ad hoc duties when required
- Send discharge summaries to patient practices
- Liaise with external stakeholders to resolve issues
- Building relationships with clinicians on the service by providing administrative support to them
Salary benchmarks
Otta's take
Xav Kearney
CTO of Otta
Livi (known as Kry outside of the UK) is already operating in Sweden, Norway, Germany, the UK and France, the company now has ambitions to move into new markets across the continent.
Their significant funding has enabled the rapid development and expansion of their product offering, as well as the creation of physical entities that complement their telemedicine platform.
Thanks to its flexible business model, Livi has been able to cater for different healthcare systems and saw its service grow by 740% cross its first 3 European markets last year.
Livi faces competition from other well-funded rivals like Babylon, but with a predicted increase of the telemedicine market from £32bn in 2018 to £150bn by 2026, this is just the beginning of online healthcare, and there is plenty of room for multiple companies.
Insights
Company
Company benefits
- Wellness contribution
- Work from home opportunities
Company values
- We put the patient first
- We act with courage
- We have grit
- We work together
Founders
Johannes Schildt
(CEO)Obtained a MA in Business & Economics from Stockholm University. Founded 4 companies between 2010 and 2015.
Fredrik Jung Abbou
(Special Projects)Serial founder, having founded 8 other companies, including Leasify (a marketplace for leasing hardware) and Fakturino (a marketplace for financing receivables).
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